error file access denied you need permission to perform this action when trying to recover data off hdd

Hi techs, Im building a new laptop for an end user and trying to get his data off the old drive.  I cant copy anything b/c Im getting error, file access denied you need permission to perform this action..  I took the drive out and connected it to an adapter since I kept getting that error.  Im still getting the same error.
I tried logging on as local admin
I tried making myself the owner
I tried scanning for malware/viruses.
I tried the tool at http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/

Nothing is working.

Any help is appreciated.
Mark O'BrienDispatch Software Support and Server AdministrationAsked:
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dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
What version of Windows are you running?
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
8.1
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:

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nobusCommented:
boot from a live knoppix cd, and copy your files : http://distrowatch.com/table.php?distribution=knoppix
noxchoGlobal Support CoordinatorCommented:
As noted above the permissions are given to system account and you cannot copy it out even with DC Admin account. Either take the ownership or use a bootable CD to copy out the data in different environment.
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
nobus, where's the English download?
noxchoGlobal Support CoordinatorCommented:
You can use Paragon Rescue CD Free for it. It is based on Linux as well and has a convenient user interface.
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
hmm I wonder if I did something wrong.  It's trying to charge me for the "free" one.
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
Nobus, I dont see where the download is still
noxchoGlobal Support CoordinatorCommented:
Have you downloaded it via cnet? Like shown in video tutorial. The must be no requests for charges.
noxchoGlobal Support CoordinatorCommented:
Download mirrors for knoppix are here: http://www.knopper.net/knoppix-mirrors/index-en.html
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
What do you pick?

[DIR]      Parent Directory             -       
[   ]      ADRIANE-KNOPPIX_V7.2.0bootonly-2013-07-28-DE.iso      17-Sep-2013 14:11      7.7M       
[   ]      ADRIANE-KNOPPIX_V7.2.0bootonly-2013-07-28-DE.iso.md5      17-Sep-2013 14:15      83       
[TXT]      ADRIANE-KNOPPIX_V7.2.0bootonly-2013-07-28-DE.iso.md5.asc      17-Sep-2013 14:15      328       
[   ]      ADRIANE-KNOPPIX_V7.2.0bootonly-2013-07-28-DE.iso.sha1      17-Sep-2013 14:15      91       
[TXT]      ADRIANE-KNOPPIX_V7.2.0bootonly-2013-07-28-DE.iso.sha1.asc      17-Sep-2013 14:15      336       
[   ]      ADRIANE-KNOPPIX_V7.2.0bootonly-2013-07-28-EN.iso      17-Sep-2013 14:15      7.7M       
[   ]      ADRIANE-KNOPPIX_V7.2.0bootonly-2013-07-28-EN.iso.md5      17-Sep-2013 14:15      83       
[TXT]      ADRIANE-KNOPPIX_V7.2.0bootonly-2013-07-28-EN.iso.md5.asc      17-Sep-2013 14:15      328       
[   ]      ADRIANE-KNOPPIX_V7.2.0bootonly-2013-07-28-EN.iso.sha1      17-Sep-2013 14:15      91       
[TXT]      ADRIANE-KNOPPIX_V7.2.0bootonly-2013-07-28-EN.iso.sha1.asc      17-Sep-2013 14:15      336       
[   ]      ADRIANE-KNOPPIX_V7.2.0gCD-2013-07-28-DE.iso      28-Jul-2013 18:21      701M       
[   ]      ADRIANE-KNOPPIX_V7.2.0gCD-2013-07-28-DE.iso.md5      22-Aug-2013 06:31      78       
[TXT]      ADRIANE-KNOPPIX_V7.2.0gCD-2013-07-28-DE.iso.md5.asc      22-Aug-2013 06:31      323       
[   ]      ADRIANE-KNOPPIX_V7.2.0gCD-2013-07-28-DE.iso.sha1      22-Aug-2013 06:31      86       
[TXT]      ADRIANE-KNOPPIX_V7.2.0gCD-2013-07-28-DE.iso.sha1.asc      22-Aug-2013 06:31      331       
[   ]      ADRIANE-KNOPPIX_V7.2.0gCD-2013-07-28-EN.iso      28-Jul-2013 18:19      701M       
[   ]      ADRIANE-KNOPPIX_V7.2.0gCD-2013-07-28-EN.iso.md5      22-Aug-2013 06:31      78       
[TXT]      ADRIANE-KNOPPIX_V7.2.0gCD-2013-07-28-EN.iso.md5.asc      22-Aug-2013 06:31      323       
[   ]      ADRIANE-KNOPPIX_V7.2.0gCD-2013-07-28-EN.iso.sha1      22-Aug-2013 06:31      86       
[TXT]      ADRIANE-KNOPPIX_V7.2.0gCD-2013-07-28-EN.iso.sha1.asc      22-Aug-2013 06:31      331       
[   ]      ADRIANE_KNOPPIX_V7.0.5CD-2012-12-21-DE.iso      21-Dec-2012 10:30
noxchoGlobal Support CoordinatorCommented:
If you dont speak German then you pick any EN.
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
The whole OS is 78 bytes?
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
Nope.

What is the name of the file and what did you click on?

I think you've clicked on the torrent link.  Look down further for Download from Mirrors.
nobusCommented:
DE = Deutsch (German) EN = e,nglish
and you pick the large file  ftp://ftp.uni-kl.de/pub/linux/knoppix-dvd/KNOPPIX_V7.4.1DVD-2014-09-15-EN.iso
size :    4,283,224,064
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
ok running the cd live, but cant find the C: drive to copy stuff
noxchoGlobal Support CoordinatorCommented:
What can you find then?
nobusCommented:
post a picture of the screen, showing what you see
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
I just need to know how to get to C:
Try to browse c drive and it says, /home/knoppix/wine/dosdevices/c::: No such file or directory.
nobusCommented:
i usually select hda or such and drill down till i get what i need
that's why i asked for a screenshot or picture
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
Path???
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
Anything?  Anybody?
noxchoGlobal Support CoordinatorCommented:
Give again a try to Rescue Kit. You give ypup too fast,
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
No, I just need to know where to go in Knoppix to find the files on C:
noxchoGlobal Support CoordinatorCommented:
The drives are not mounted like in Windows. Just browse all sda volumes and see which of them contains Windows folder.
Did you use Knoppix distros before?
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
No never used this.  Looks cool tho.

How do you browse?
nobusCommented:
mark - i posted it above - did you miss it??
i usually select hda or such and drill down till i get what i need
 that's why i asked for a screenshot or picture

this discusses it :  http://lss.wisc.edu/how-to/data-off-dead-hard-drive
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
Yes.  There's nothing in any of those files.  Anything in folders just shows what's on the CD.  

Not sure what a screenshot will do.  If you know what Knoppix looks like, it's just that.  I dont see any C: drive data.
nobusCommented:
you will not see C: - i posted select hda, or such
did you read the article i posted ?
noxchoGlobal Support CoordinatorCommented:
It looks cool but seems like it is not yours. With Rescue Kit you have more options which are pretty Windows looking.
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
I tried the Rescue Pgm and its not free
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
But I'll try again on Monday. I also really need to learn the Linux stuff too though
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
Have you downloaded and tried to use it?
nobusCommented:
noxchoGlobal Support CoordinatorCommented:
Yes, otherwise I would not post it here as free. Can you show me with screenshot where exactly does it ask to pay?
nobusCommented:
by any chance - is the old HDD encrypted?  then nothing hellps
Mark O'BrienDispatch Software Support and Server AdministrationAuthor Commented:
The take control idea worked for now.  I had to go file by file.
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