Juniper Ringmaster adding access points
Hi all
Have a customer with a wireless controller(MX200R Trapeze) and multiple AP's(Trapeze MP-522 models)
They have 20 odd ap's already setup and running
We are trying to add another new ap but can't get it to work properly - I've not used these controllers before but from the manuals I've read it says to add under Configuration, Wireless, WLAN Access points, Create
Done that, added the serial number and the fingerprint of the ap and all the other settings as per the existing ap's that are up and running
It accepts the settings and adds the AP - but it never comes up(note it does receive an IP address, flat network with no vlans etc)
In the Monitor section of the controller it always displays as Down, led's on the AP are showing - solid amber, then flashing amber, then the 2 aerial leds go solid amber and it appears to keep repeating this over and over...
What did I miss? Is there something else I need to do to bring this ap on?
Thanks
Shane
Have a customer with a wireless controller(MX200R Trapeze) and multiple AP's(Trapeze MP-522 models)
They have 20 odd ap's already setup and running
We are trying to add another new ap but can't get it to work properly - I've not used these controllers before but from the manuals I've read it says to add under Configuration, Wireless, WLAN Access points, Create
Done that, added the serial number and the fingerprint of the ap and all the other settings as per the existing ap's that are up and running
It accepts the settings and adds the AP - but it never comes up(note it does receive an IP address, flat network with no vlans etc)
In the Monitor section of the controller it always displays as Down, led's on the AP are showing - solid amber, then flashing amber, then the 2 aerial leds go solid amber and it appears to keep repeating this over and over...
What did I miss? Is there something else I need to do to bring this ap on?
Thanks
Shane
ASKER
Hi askincakir - I'm trying to gain access to the controller as we don't have the enable password for it yet...is there a way to see this info through Ringmaster?
To note - the AP is getting an IP and I can ping it - I can even telnet to it but I don't know what login to use there either...is there a default if there is no config on the unit?
To note - the AP is getting an IP and I can ping it - I can even telnet to it but I don't know what login to use there either...is there a default if there is no config on the unit?
ASKER
Hi askincakir...ok have some more info for you...
See my attached images...when I connected into Ringmaster this evening I suddenly see the AP UP and GREEN...first time I saw that...
Switched to another AP to verify the bootloader code was matching the new AP
Switched back to the new AP - it is now DOWN and RED
Refreshed view a few times - suddenly its GREEN and UP again...
Course this is all strange so I then decided to run a ping test to the AP - I then see it 'timed out' for a few seconds - this is continous - stays up and responding for a while, then drops again...
Also attached a report showing uptime for the afternoon - does this also confirm the AP is up/down for periods?
Does this look like a failing AP? I assume all my steps to add an AP to the system are correct? I.e. serial number and fingerprint and that's all that is needed?
Thanks for your input
Shane
WLA-Outage.jpg
WLA-Status-1.jpg
WLA-Status-2.jpg
WLA-Report.jpg
See my attached images...when I connected into Ringmaster this evening I suddenly see the AP UP and GREEN...first time I saw that...
Switched to another AP to verify the bootloader code was matching the new AP
Switched back to the new AP - it is now DOWN and RED
Refreshed view a few times - suddenly its GREEN and UP again...
Course this is all strange so I then decided to run a ping test to the AP - I then see it 'timed out' for a few seconds - this is continous - stays up and responding for a while, then drops again...
Also attached a report showing uptime for the afternoon - does this also confirm the AP is up/down for periods?
Does this look like a failing AP? I assume all my steps to add an AP to the system are correct? I.e. serial number and fingerprint and that's all that is needed?
Thanks for your input
Shane
WLA-Outage.jpg
WLA-Status-1.jpg
WLA-Status-2.jpg
WLA-Report.jpg
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Oh, i just sow your first message.
I need to check about possibility to see logs from Ring Master.
I am not sure.
I need to check about possibility to see logs from Ring Master.
I am not sure.
ASKER
Ok we don't have the access to the controller that we need to check the info from that end...
Now I'm waiting on the existing owner to come onsite to troubleshoot this one, might have to close this question due to the lack of access to the equipment on this end...hope that is ok askincakir...thanks for the assistance anyways
Will leave this open for another day or so in case you have any other ideas...
Now I'm waiting on the existing owner to come onsite to troubleshoot this one, might have to close this question due to the lack of access to the equipment on this end...hope that is ok askincakir...thanks for the assistance anyways
Will leave this open for another day or so in case you have any other ideas...
Ok, thank you for information.
Good luck.
Good luck.
ASKER
Going to close this for now Askincakir...can't get access that I need and I keep getting requests to comment on the question so I'll re-ask this at a later stage if I get the access I need...hope this is ok
This means that your AP is not able to register to WLC ( wireless lan controller).
Could you please check your DHCP first ? AP should get a ip address.
Then try to ping that ip addres. If you are able to do that , then login to controller CLI and provide outputs below commands.
show ap connection // you should see how many ap's are registered to your controller
show ap unconfigured // you should see how many AP's are rejected from controller