cohhelp
asked on
Outlook fails to start
After resuming from sleep mode, outlook fails to start and connect to Exchange 2013 without restarting the tablet.
All that began after unchecking the "Use Cached Exchange Mode" box in MS Exchange account settings.
Thank you.
All that began after unchecking the "Use Cached Exchange Mode" box in MS Exchange account settings.
Thank you.
John
Can you re-check the setting? And what happens? Outlook likes cached mode. I would try that first and see if it helps.
What’s the error when you start Outlook?
Try to switch to cache mode to check this problem.
Go to control panel -> Mail -> E-mail Accounts
Double-click on your account, check the box “Use Cached Exchange Mode”
Try to switch to cache mode to check this problem.
Go to control panel -> Mail -> E-mail Accounts
Double-click on your account, check the box “Use Cached Exchange Mode”
ASKER
Enabling cache mode in this case can't be the solution.
Any other suggestion?
see attached error
Thank you
Doc1.docx
Any other suggestion?
see attached error
Thank you
Doc1.docx
Enabling cache mode in this case can't be the solution. <-- Why? You should try it and see if it helps.
Next, delete the Outlook Profile from Control Panel, Mail. Once deleted, restart the computer and remake the profile. Test again.
Next, delete the Outlook Profile from Control Panel, Mail. Once deleted, restart the computer and remake the profile. Test again.
ASKER
Enabling cache mode brings-in in my case a "ton" of sync emails
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ASKER
It looks like it's much easier to restart the tablet than find a working solution.
Any way thank you very much!
Any way thank you very much!
ASKER
Thank U!
Creating a new profile is a simple thing do and once done, assuming it works, then you are done.
@cohhelp - You are very welcome and I was happy to help.