I have an Exchange user that had special requested an address and it was approved by management. Now they want me to change it. The example is as follows:
John Smith requested email as: firstname.lastname@example.org
The standard naming for the company is first initial last name @ company.com so he normally would have been setup as email@example.com.
Knowing that users might address their emails based on the companies standard practice, I added firstname.lastname@example.org to his Exchange email addresses tab so the email@example.com would catch any misguided emails.
Now, management has come back and said "No, we want you to change him to the standard naming.
The user logs on to the domain (OWA) as john. How can I easily reverse these settings without interruption to his account? Can I still have him logon to his account as john or do I need to change his logon parameters to jsmith as well? In the properties of his profile (on Exchange) and cant set the secondary account to primary.
Any suggestions please?