Link to home
Create AccountLog in
Avatar of Jonathan Jones
Jonathan Jones

asked on

Server 2008 R2 Ent Print Spool Randomly Locks Up

Hello,

Been fighting this for sometime to no avail... We have a single Windows Server 2008R2 Ent ed print server with 71 shared printers on it, was running fine until I changed several GPO to map the printers to the computers not deloy by users. Its a school district and we had to many complaints about random printing etc....

After making that change, and updating a Savin 8060 MFP driver to their universal driver the spool will randomly stall and print manager will go unresponsive... I have gone through all the event logs and tried to find the coluprit but nothing,... the events I do see are as follows:

Event ID 808, The print spooler failed to load a plug-in module c:\windows\system32\spool\drivers\x64\3\dldoptpc.dll error code 0x7e

I went into the Drivers in Print manager, and made them all ISOLATED to eliminate conflicting or bad drivers taking down spool service, but that did not work.

I also went into each printer and made sure they are all using winprint w/RAW for the print processor, still locking up


Any assistance would be great!
ASKER CERTIFIED SOLUTION
Avatar of Spike99
Spike99
Flag of United States of America image

Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
See answer
Avatar of Jonathan Jones
Jonathan Jones

ASKER

The file was missing, so I reverted to a Snapshot prior to the driver install and print server working fine