Server 2008 R2 Ent Print Spool Randomly Locks Up


Been fighting this for sometime to no avail... We have a single Windows Server 2008R2 Ent ed print server with 71 shared printers on it, was running fine until I changed several GPO to map the printers to the computers not deloy by users. Its a school district and we had to many complaints about random printing etc....

After making that change, and updating a Savin 8060 MFP driver to their universal driver the spool will randomly stall and print manager will go unresponsive... I have gone through all the event logs and tried to find the coluprit but nothing,... the events I do see are as follows:

Event ID 808, The print spooler failed to load a plug-in module c:\windows\system32\spool\drivers\x64\3\dldoptpc.dll error code 0x7e

I went into the Drivers in Print manager, and made them all ISOLATED to eliminate conflicting or bad drivers taking down spool service, but that did not work.

I also went into each printer and made sure they are all using winprint w/RAW for the print processor, still locking up

Any assistance would be great!
Jonathan JonesNetwork AdministratorAsked:
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Spike99On-Site IT TechnicianCommented:
Does that file actually exist in that path, c:\windows\system32\spool\drivers\x64\3\dldoptpc.dll?

If it's not there, try search for the file on C:. If you find it, then copy the file to that path.  If you don't find it, I would try re-installing the Savin driver in question.  If it's an option, extract the files to a directory first to see if that DLL file is among those copied to the "3" folder.

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Jonathan JonesNetwork AdministratorAuthor Commented:
The file was missing, so I reverted to a Snapshot prior to the driver install and print server working fine
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