iPhone - cannot see mail


New hosted exchange user setup. Outlook OK, Webmail OK, other iPhone OK.

this user can create a new account, get all the ticks for validation.

However, he cannot send/receive any emails.

In Mail-Mailboxes; he has Inbox, VIP, Flagged; but there are mailboxes listed below this? The Inbox at the top shows zero new mails when we know there are some there.

any thougths appreciated
Gareth McKeeCEO/OwnerAsked:
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Gareth McKeeCEO/OwnerAuthor Commented:
hi all, this actually stems from the fact that the iPhone Exchange account cannot see IMAP messages.

This is not a great work around but it got the user able to see the emails.

Set up Exchange Account for Calendars.
Set up IMAP Account for email.

not a great solution but it works.

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