asked on Blackberry device unable to recieve emails
Hello Team,
Issue is with one user. Using blackberry device model 9900
He unbale to recieve email on his device. He can able to send message , mail..
But unable to recieve
He is on Bes5 server
i have tried removing battery and then checked.. still same issue
Please confirm the possible steps that need to be taken
Thanks,
Andy
Issue is with one user. Using blackberry device model 9900
He unbale to recieve email on his device. He can able to send message , mail..
But unable to recieve
He is on Bes5 server
i have tried removing battery and then checked.. still same issue
Please confirm the possible steps that need to be taken
Thanks,
Andy
BlackBerryBlackBerry ProgrammingSmartphones
Last Comment
Andy Andy
Did you try removing device through BES, then add his BB back on to the BES? It has been years since I worked with a BES, so can't really outline the steps for you...
ASKER
I dont think this would resolve
Because his sending is working
Because his sending is working
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
Is there any kind of delivery notification er can get that mail is recieved by Blackberry Device
ASKER
Good