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Did you try removing device through BES, then add his BB back on to the BES? &nbsp;It has been years since I worked with a BES, so can't really outline the steps for you...
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I dont think this would resolve<br />
Because his sending is working
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Is there any kind of delivery notification er can get that mail is recieved &nbsp;by Blackberry Device
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Hello Team,<br />
<br />
Issue is with one user. Using blackberry device model 9900<br />
He unbale to recieve email on his device. He can able to send message , mail..<br />
But unable to recieve<br />
<br />
He is on Bes5 server<br />
i have tried removing battery and then checked.. still same issue<br />
<br />
Please confirm the possible steps that need to be taken<br />
<br />
Thanks,<br />
Andy
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Hello Team,

Issue is with one user. Using blackberry device model 9900
He unbale to recieve email on his device. He can able to send message , mail..
But unable to recieve

He is on Bes5 server
i have tried removing battery and then checked.. still same issue

Please confirm the possible steps that need to be taken

Thanks,
Andy

Did you try removing device through BES, then add his BB back on to the BES?  It has been years since I worked with a BES, so can&amp;#39;t really outline the steps for you...

I dont think this would resolve
Because his sending is working

Is there any kind of delivery notification er can get that mail is recieved  by Blackberry Device

Blackberry device unable to recieve emails

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.

BlackBerry

The BlackBerry operating system is proprietary; releases beginning with BlackBerry 10 include support for applications written for the Android platform. As such, developers can use almost any programming language that can be used for other smartphones, including Java, Adobe Air, .NET and HTML5/JS (via an app packaging framework like PhoneGap) .

BlackBerry Programming

A smartphone or smart phone is a mobile phone with an advanced mobile operating system that combines features of a personal computer operating system with other features useful for mobile or handheld use. They typically combine the features of a cell phone with those of other popular mobile devices, such as personal digital assistant (PDA), media player and GPS navigation unit. Most smartphones can access the Internet, have a touchscreen user interface, can run third-party apps, music players and are camera phones. Most Smartphones produced from 2012 onwards also have high-speed mobile broadband 4G LTE internet, motion sensors, and mobile payment mechanisms.