Javier Montoya
asked on
Cannot Connect to Exchange
The Exchange Server is located in Germany, and it works using Mac Mail, and Outlook on Mac, but when I setup on a Windows machine adding the profile in
mail, I get this error when opening Exchange: "cannot start outlook. cannot open the outlook window. the set of folders cannot be opened. you must connect to Microsoft excahange with the current profile before you can synchronize your folders with your outlook data file."
I have reinstalled, deleted app data folders, and still receive the same error, any ideas on what could cause the issue,
mail, I get this error when opening Exchange: "cannot start outlook. cannot open the outlook window. the set of folders cannot be opened. you must connect to Microsoft excahange with the current profile before you can synchronize your folders with your outlook data file."
I have reinstalled, deleted app data folders, and still receive the same error, any ideas on what could cause the issue,
the user account you are using on the windows machine, does it have a mailbox configured?
ASKER
Yes it does, unless viewing email from the OWA is not a configured mailbox
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.