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arthurboehm

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Dropbox files won't synch

My Dropbox account links two computers: a Mac at home and a pc at work. As of today, files don't sych between the two computers. I've tried posting a file to each computer but neither computer shows files originated in the other,

Please help. Thanks.
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arthurboehm

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Thanks, John. I believe I set up the account with an email address. In any case, I have been able to share folders.

How would I go about uninstalling Dropbox on both computers? Uninstall at home, uninstall at work, then install at home, then at work?

The thing is, I don't want to loose any folders and/or files, especially those relevant to those at work. If I reinstall, will I have to repost files and folders?
You need to back up the documents before uninstalling (and at both locations if not synced) and then uninstall both places. After that, reload your documents. and trying syncing again.

I assume your Dropbox account has enough space for your documents. Assuming so, then uninstall and reinstall is the only way I know because there does not seem to be a repair facility.

My Dropbox has not failed to sync so far.
Thanks. To reinstall, do I simply download the program on both machines from Dropbox? But won't that necessitate establishing a different account/email address than the one I now have?

And aren't all my files and folders (I haven't exceeded available space) in the cloud? To put it another way, is it possible for me to access them again even after reinstalling without reposting them myself?

Thanks again.
You can download Dropbox, but I expect on reinstall, it will use your same email address. It should ask for it. I installed Dropbox on one machine and registered it. Then later, I installed it on my other machine and was able to register it with the same email address.
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Thanks for the update. My syncing has always worked, but I am glad you go syncing restarted. Good to know.
Please see my last post.