Link to home
Start Free TrialLog in
Avatar of klsphotos
klsphotos

asked on

Not taking Password to Wordpress site

Good Morning Experts,

I have an issue on my employers main website.

The website was moved to a new server.  I have not logged into the admin panel since.

The website is no longer taking the password.  The password was never changed, the website was just moved which is the only changed.

how can I reset the password?  We are hosting this website but I need to get into it.

I do not have any idea what the e-mail address is to use the "forgot password" feature and I do not have php admin.

Thank you,

Karen
Avatar of eemit
eemit
Flag of Germany image

It is often caused by a new line character in "siteurl" option in WordPress database.

Check in your WordPress database (using phpMyAdmin) in the table "wp_options", option "siteurl". If there is a blank line below siteurl, then delete that blank line.
Avatar of klsphotos
klsphotos

ASKER

What if I don't have phpMYadmin?
ASKER CERTIFIED SOLUTION
Avatar of klsphotos
klsphotos

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I am now able to log into our website by following the above procedures.