Printer problem

My computer OS is win7 64 bit system anytime i am trying to add new printer driver it give me a error saying (printer driver was not installed operation could not be completed error 0x000005b3
Kevin McpherspmIT Assistant Asked:
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pjamCommented:
A few questions:
Are you a local administrator?
Did you right click and run your download as administrator?
is the driver 64 bit?
If all of these are yes then try the Micros=oft Fixit at:
http://www.microsoftfixit.net/fix-microsoft-error-code-0x000005b3/
Kevin McpherspmIT Assistant Author Commented:
Well I have to buy this fix
Spike99On-Site IT TechnicianCommented:
What type of printer is it? If it's an HP, re-installing the driver might not help.

Some HP drivers have an issue installing even if you are an administrator (I've seen this in Windows Server & Windows 7).  This is because sometimes when adding a new driver, the HP installer erroneously resets the HPTrayCount value to 0, which is not correct.  This will cause Windows to think the driver isn't installed, so you will get an error stating that "Printer driver is not installed" even though it is installed.

In the registry, you need to modify the value for the HPTrayCount to 12 for the printer in question.  Look for the HPTrayCount value under PrinterDriverData key under your printer's name in the registry:
SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\PRINTERNAME\PrinterDriverData\HPTrayCount

See these pages for details:
http://jrudd.org/2010/05/hp-printers-printer-driver-is-not-installed-on-windows-2008-r2/

https://social.technet.microsoft.com/Forums/windowsserver/en-US/5101195b-3aca-4699-9a06-db4578614e2d/changing-driver-results-in-printer-driver-is-not-installed-error-on-server-2008?forum=winserverprint
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pjamCommented:
No MS Fixits are free
Spike99On-Site IT TechnicianCommented:
The link posted above doesn't look like a legit MS FixIt tool, so it might not be free from there.

Also, check the solution for error code 0x000005b3:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/4cc6859e-a4e3-4a18-aa63-93f2922c50a7/adding-an-hp-network-printer-and-receiving-0x000005b3-error

The solution in that case was to:
1. Use the disk clean up tools on the %windows_drive% to get rid of temp files.
2. Delete all the set*.tmp in system32 folder.

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Kevin McpherspmIT Assistant Author Commented:
Good
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Windows 7

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