Exchange 2007 - Out of Office Issues

Hi guys,

We are have about a dozen users that are experiencing issues with their Out Of Office, they have turned the Out of office off after returning to the office but it is still sending out the note. Checking this in OWA it shows as off also but still sending.

Also some have changed their out of office but it is sending the old one still..

Any ideas please? Thanks!

P.S I've ran a test connection and the EWS directory for OOF still exists incase I thought it was an issue with that...
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Simon Butler (Sembee)ConsultantCommented:
Corrupt rule.
Not uncommon unfortunately, particularly if you are mixing clients (Outlook 2003/Outlook 2010 or something like BES which uses the legacy method).

Cleaning the rules out will resolve the issue.

outlook.exe /cleanrules

It will remove all other rules, so ensure you have a backup.


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TerellionAuthor Commented:
Thanks, I did all that and even went to the level of MFCMAPI which showed the out of office as on. I had to reboot the exchange servers and we haven't had any issues reported since so can only assume it had something cached on them.
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