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Adam Anderson
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Manually Changing User AD password via Ctrl-Alt-Del on Windows 8.1

Got a strange error coming up when you try to change your user password manually from the Ctrl-Alt-Del on a windows 8.1 Client. The error comes at is  "The Security database on the server does not have a computer account for this workstation trust relationship". But if you try and change the password on a Windows 7 Client connected to the same Domain it works fine.
Windows OSActive DirectoryWindows 8

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McKnife

8/22/2022 - Mon
Sean Reese

That is not a user profile issue but a computer profile issue. Sounds like the Win 7 box is trusted on the domain but there is something wrong with the trust relationship on the Win 8 box. You have to rejoin the Win 8 box to the domain and that should fix the issue.
Seth Simmons

sounds like that windows 8.1 system had its computer account deleted from AD
remove from the domain and join again
Adam Anderson

ASKER
Already done this but still same problem.
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James Murphy
Adam Anderson

ASKER
Hi Seth the computer account is still in AD.
Sean Reese

Have you tried to delete the computer account from AD then rejoin to the domain? You might also try renaming the box then do a domain rejoin. It is definitely an issue with trust between the computer and the domain.
Adam Anderson

ASKER
More Details the Domain Functional level is Windows Server 2008 R2 and the  Forest Functional level is Windows Server 2008 R2.
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McKnife

Check if the DCs are set as first and second DNS server.
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Adam Anderson

ASKER
from a problem Client machine i have ran in powershell Test-ComputerSecureChannel command and that has come back with "True"
McKnife

I know this behavior from clients with incorrect or missing dns entries (DCs not set as primary DNS), that's why I asked.
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Adam Anderson

ASKER
Hi McKnife from client end dns settings are using both dc's. Very strange due to window 7 clients are working fine. the problem is only with Windows 8.x clients on the same ip networks and same domain.
McKnife

Test a clean win8 machine  - it will work.
Is there some security suite installed that might malfunction?