Elvorfin
asked on
Voicemail Busy Tone on CME redirect to CUE
I have a Cisco 2811 running CME 4.1 with an AIM-CUE module running CUE 3.2.3. The router has an ADSL connection to the internet , over which inbound VoIP traffic is received from a provider using G.711. Inbound PSTN VoIP calls are setup to ring a phone on reception with the following extensions (real numbers sanitised)
ephone-dn 1 dual-line
number 2001
pickup-group 301
label Internal
description Julia
name Front Desk
call-forward busy 8888
call-forward noan 8888 timeout 10
no huntstop
hold-alert 30 originator
!
ephone-dn 8 dual-line
number 2885 secondary 01234555002
pickup-group 301
call-forward busy 8888
call-forward noan 8888 timeout 10
no huntstop
hold-alert 30 originator
!
ephone-dn 9 dual-line
number 2884 secondary 01234555001
pickup-group 301
call-forward busy 8888
call-forward noan 8888 timeout 10
no huntstop
hold-alert 30 originator
I have also created a ephone-dn for the mailbox pilot number thus
ephone-dn 11 dual-line
number 8888
I wasn't sure i need this, but after i added it, CME would actually redirect to 8888 from external call, the only thing is that I get a busy signal when the CFNA kicks in.
I have a dial-peer setup for the mailbox number:
dial-peer voice 8888 voip
mailbox-selection orig-called-num
description Voicemail
translation-profile incoming TO_CUE
destination-pattern 0123455...
session protocol sipv2
session target ipv4:192.168.1.199
dtmf-relay rtp-nte
codec g711ulaw
no vad
with a transfer profile of
voice translation-rule 2
rule 1 /01234555001/ /2884/
rule 2 /01234555002/ /2885/
under voice services i have h323 to SIP and SIP to SIP enabled as well as h450.12 and h450.3
I feel that I'm very close, but something is eluding me!
ephone-dn 1 dual-line
number 2001
pickup-group 301
label Internal
description Julia
name Front Desk
call-forward busy 8888
call-forward noan 8888 timeout 10
no huntstop
hold-alert 30 originator
!
ephone-dn 8 dual-line
number 2885 secondary 01234555002
pickup-group 301
call-forward busy 8888
call-forward noan 8888 timeout 10
no huntstop
hold-alert 30 originator
!
ephone-dn 9 dual-line
number 2884 secondary 01234555001
pickup-group 301
call-forward busy 8888
call-forward noan 8888 timeout 10
no huntstop
hold-alert 30 originator
I have also created a ephone-dn for the mailbox pilot number thus
ephone-dn 11 dual-line
number 8888
I wasn't sure i need this, but after i added it, CME would actually redirect to 8888 from external call, the only thing is that I get a busy signal when the CFNA kicks in.
I have a dial-peer setup for the mailbox number:
dial-peer voice 8888 voip
mailbox-selection orig-called-num
description Voicemail
translation-profile incoming TO_CUE
destination-pattern 0123455...
session protocol sipv2
session target ipv4:192.168.1.199
dtmf-relay rtp-nte
codec g711ulaw
no vad
with a transfer profile of
voice translation-rule 2
rule 1 /01234555001/ /2884/
rule 2 /01234555002/ /2885/
under voice services i have h323 to SIP and SIP to SIP enabled as well as h450.12 and h450.3
I feel that I'm very close, but something is eluding me!
ASKER
Yes it is my CUE, the CUE appears to be configured OK as calling extension internally get directed to 8888 and play the correct mailbox greeting.
ASKER CERTIFIED SOLUTION
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ASKER
Question no longer valid as problem was a red herring caused by mis-configuration.
Is your CUE configured as well?