aol software 9.7

My boss uses aol software 9.7  How do you export his contacts from mail?
mkramer777Asked:
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Spike99On-Site IT TechnicianCommented:
In AOL:
1.  Click on Contacts in the left panel.
2.  Click on the "gear" or Action icon at the top
3.  Click on Export
4.  Choose the file format: CSV, TXT or LDIF
5.  Click the Export button

There are screenshots on this page.  Just expand the items for "Adding and Exporting Contacts" and "How do I export my contacts?":
https://help.aol.com/articles/aol-mail-compose-and-contacts
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mkramer777Author Commented:
not seeing contacts.  Look at the attached screenshot.
Screen-Shot-2015-04-30-at-3.37.25-PM.png
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Spike99On-Site IT TechnicianCommented:
Can your boss log on to the AOL website to access contacts there?  He should be able to export his contacts from the web page.
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