agradmin
asked on
How to detect what application is starting screenshareserver.exe process?
We are unable to share screen when using Cisco Jabber 10.6 in one part of our company. This has been tracked down to a conflict with a ScreenShareServer.exe process seen running in task manager.
Does anyone know what application kicks off this process, or how I can find out? The process has already started when a user logs in (ie not initiated from the user selecting any app) and killing the process does allow Jabber screen sharing to work.
PC's are all Windows 7 Pro
Thanks in advance.
Does anyone know what application kicks off this process, or how I can find out? The process has already started when a user logs in (ie not initiated from the user selecting any app) and killing the process does allow Jabber screen sharing to work.
PC's are all Windows 7 Pro
Thanks in advance.
Addendum: If this is indeed the culprit, imo there are better remote access programs.
ASKER
Thanks DrKlahn,
I suspect that this may be part of screen recording software that has been installed on the affected PC's and would like to prove that. The screen recording software has recently ben replaced so if so I'd like to track down to old/new software.
I suspect that this may be part of screen recording software that has been installed on the affected PC's and would like to prove that. The screen recording software has recently ben replaced so if so I'd like to track down to old/new software.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Although autoruns did not directly tell me where the ScreenShareServer.exe process is initiated it did allow me to discount possibilities and lead me to an acceptable solution (ie part of the Cisco AQM_WFO recording system).
Thanks for your help Sudeep.
Thanks for your help Sudeep.
ASKER
Helped lead to a solution
It appears to be "lightly supported" through third-party software sharing sites and its home site appears to be Sourceforge.