abdullahjamali
asked on
AP's are unable to join WLC 4402
Hi All,
I am trying to setup WLC 4402 and AP's AIR-LAP1131AG-E-K9 in our production enviornment but unfortuantely facing few issues.
Network dhcp server is configured with option 043 to facilitate AP's and Wireless devices to get an IP from dhcp server, I can see the AP's receievd IP's from dhcp server but still I can't see them on WLC. I have checked that on AP's and it looks like to me that the joining process was keep reseting and access points re-initiating the process, I have checked no other devices on the network have same IP and there's no IP conflict. Then I cofigured AP manually and assigned IP, Controller IP and Default gateway but still no Luck.
Please find attached network diagram and error files, AP's can ping all other network devices and all other devices can ping AP's.
The issue is AP's are unable to join WLC.
AP-Logs-File-1.txt
AP-Ping-reply-s.png
Logs-after-reboot-AP.txt
Trinity-Network-Drawing-for-WLC.vsd
I am trying to setup WLC 4402 and AP's AIR-LAP1131AG-E-K9 in our production enviornment but unfortuantely facing few issues.
Network dhcp server is configured with option 043 to facilitate AP's and Wireless devices to get an IP from dhcp server, I can see the AP's receievd IP's from dhcp server but still I can't see them on WLC. I have checked that on AP's and it looks like to me that the joining process was keep reseting and access points re-initiating the process, I have checked no other devices on the network have same IP and there's no IP conflict. Then I cofigured AP manually and assigned IP, Controller IP and Default gateway but still no Luck.
Please find attached network diagram and error files, AP's can ping all other network devices and all other devices can ping AP's.
The issue is AP's are unable to join WLC.
AP-Logs-File-1.txt
AP-Ping-reply-s.png
Logs-after-reboot-AP.txt
Trinity-Network-Drawing-for-WLC.vsd
Craig Beck
So you've sorted that out now then?
ASKER
Well there wasn't any device on the network with same IP but anyway just for the safe side I have assigned static IP to the AP that's not even part of dhcp pool.
Can you install v6.0.196.0 on the WLC and try again?
ASKER
Hi Craig,
Please find attached log file of AP after WLC downgraded to version 6 from version 7, this AP is on manually assigned IP that is 192.168.10.160. I can ping gateway and all other devices from this AP and this AP from other devices, I can confirm you that there's no other device available on the network with similar IP address.
AP-Logs-after-downgrading-to-version-6.t
Please find attached log file of AP after WLC downgraded to version 6 from version 7, this AP is on manually assigned IP that is 192.168.10.160. I can ping gateway and all other devices from this AP and this AP from other devices, I can confirm you that there's no other device available on the network with similar IP address.
AP-Logs-after-downgrading-to-version-6.t
Ok, on the WLC at the CLI can you please do:
...then power the AP and let it attempt to join the WLC. Post the output from the WLC.
debug capwap events enable...then power the AP and let it attempt to join the WLC. Post the output from the WLC.
ASKER
Hi Craig,
Please find attached a file with captures on WLC after running the command.
Please find attached a file with captures on WLC after running the command.
I can't see a new file attached :-/
ASKER
Thanks.
Can you please send the output from show sysinfo at the CLI of the WLC, and also tell me the exact model number of the AP?
Can you please send the output from show sysinfo at the CLI of the WLC, and also tell me the exact model number of the AP?
ASKER
Hi Craig,
Please find attached WLC Sysinfo output, the boot loader is still of version 7 as we don't have one.
WLC-Sys-Info.txt
Please find attached WLC Sysinfo output, the boot loader is still of version 7 as we don't have one.
WLC-Sys-Info.txt
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ASKER
Craigbeck is very kind and helpful.