I have a Toshiba laptop that a client asked me to repair. I think it has Windows 7. The problem is that no matter what I do I get a text box asking for a password. If I try safe mode, if I hit F2 to go into setup, or if I hit F12 for boot options I get the same thing. Is this a password in the BIOS? How can I get rid of this? I can't boot from any device - DVD, USB or hard drive.
I am attaching a picture of what I see on boot.