PayPal Buy Now - Shiiping region

Hello Experts,

I have created a button "Buy now" button in a Business type PayPal account.

I am trying to add a shipping costs for generally 3 types of shipping "Local, Europe and International.

When looking at the PayPal documents (link below) under the "my selling tools" there is a link for "shipping calculations" (shipping region).

For some reason in this PayPal account I am dealing with this link is missing and i am unable to set shipping per region.

I hope to find some help / instructions, anyone ?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andrew AngellCo-Owner / DeveloperCommented:
Which link is missing exactly?  It sounds like you could have a different version of PayPal so the screenshots don't match up exactly with what you see.  

When you click into your profile do you see a link for "Shipping calculator" under a section labeled "Hosted payment settings" by chance?
RefaelAuthor Commented:
Hi Andrew,

Here is a screenshot o all the links I have in this page.

Andrew AngellCo-Owner / DeveloperCommented:
Is your account a Personal account or a Business account?  I think you'll need to make sure it's a business account in order to get all of the additional options.
Rowby Goren Makes an Impact on Screen and Online

Learn about longtime user Rowby Goren and his great contributions to the site. We explore his method for posing questions that are likely to yield a solution, and take a look at how his career transformed from a Hollywood writer to a website entrepreneur.

RefaelAuthor Commented:
Hi Andrew. Thank you again.

This is a business account!
Andrew AngellCo-Owner / DeveloperCommented:
You should have a lot more than that in your profile then.
RefaelAuthor Commented:
Andrew, that's the question i am trying to resolve.
Andrew AngellCo-Owner / DeveloperCommented:
If that's really all that is showing up in your profile you'll need to call PayPal and let them know.  There must be something in the account that needs to get updated.
RefaelAuthor Commented:
Hi Andrew Angell

Just to let you and everyone who face the same problem. I called the PayPal support and apparently there is a difference between the accounts features in each country e.g. Germany, U.S, U.K.
So my account is a German account and it does not have all the shipping features a U.S account has.
Therefore I am not able to set shipping per country and I can only set it per currency....  funny ah?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Well I was going to suggest what Andrew did - always call the processor first. Especially if it is a third party processor.  They have regulations for every country because the card associations do as well.

Have you looked at delivery companies in Germany?  Some might offer the use of their API at no charge, while you might end up paying a third party company something.

But do a search for open databases.  There are a lot of them out there and depending on how you mail it, you might be able to use it, just make sure it is up to date.

Or like some companies, use a flat fee - you will lose money on some things, gain money on others.  Cost of doing business though.
RefaelAuthor Commented:
Taking Andrew Angell suggestion, I did call PayPal and my notes are what was explained over the phone.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.