Warnings generated every minite on windows 2012 even viewer.

Hi Experts,

We are getting lots of warnings on windows server 2012 even viewer. Event id is 1309. How to over come this issue. Though its not error, need to resolve it as monitoring tool throws alerts for it. Find below even viewer details.


Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 5/5/2015 6:17:48 PM
Event time (UTC): 5/5/2015 12:47:48 PM
Event ID: 6346dad28dda42a8a0016df046e1216e
Event sequence: 78949
Event occurrence: 176
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/5/ROOT-1-130752983425749598
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\inetpub\wwwroot\Gearbox\version1\
    Machine name: WIN-8LSR4AKQ2NN
 
Process information:
    Process ID: 48
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
 
Exception information:
    Exception type: ArgumentException
    Exception message: No tentative record found for cartId:49227976
   at RedBus.Booking.AppService.RBTentativeBookingManager.GetTentativelyBookedCartValue(Int64 cartId) in c:\inetpub\wwwroot\Gearbox\version1\App_Code\RedBusClassFiles\Booking\RBTentativeBookingManager.cs:line 533
   at RedBus.Booking.CustInfortAjax.PreparePaymentRequest(Int64 cartId) in c:\inetpub\wwwroot\Gearbox\version1\Booking\CustInfortAjax.aspx.cs:line 2175
   at RedBus.Booking.CustInfortAjax.PrepareJusPay(TentativeBookingResult tentativeBookingResult) in c:\inetpub\wwwroot\Gearbox\version1\Booking\CustInfortAjax.aspx.cs:line 1199
   at RedBus.Booking.CustInfortAjax.DoTentativeBooking() in c:\inetpub\wwwroot\Gearbox\version1\Booking\CustInfortAjax.aspx.cs:line 1121
   at RedBus.Booking.CustInfortAjax.Page_Load(Object sender, EventArgs e) in c:\inetpub\wwwroot\Gearbox\version1\Booking\CustInfortAjax.aspx.cs:line 326
   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 
 
Request information:
    Request URL: http://www.redbus.in:443/Booking/CustInfortAjax.aspx 
    Request path: /Booking/CustInfortAjax.aspx
    User host address: ::1
    User:  
    Is authenticated: False
    Authentication Type:  
    Thread account name: NT AUTHORITY\NETWORK SERVICE
 
Thread information:
    Thread ID: 10
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace:    at RedBus.Booking.AppService.RBTentativeBookingManager.GetTentativelyBookedCartValue(Int64 cartId) in c:\inetpub\wwwroot\Gearbox\version1\App_Code\RedBusClassFiles\Booking\RBTentativeBookingManager.cs:line 533
   at RedBus.Booking.CustInfortAjax.PreparePaymentRequest(Int64 cartId) in c:\inetpub\wwwroot\Gearbox\version1\Booking\CustInfortAjax.aspx.cs:line 2175
   at RedBus.Booking.CustInfortAjax.PrepareJusPay(TentativeBookingResult tentativeBookingResult) in c:\inetpub\wwwroot\Gearbox\version1\Booking\CustInfortAjax.aspx.cs:line 1199
   at RedBus.Booking.CustInfortAjax.DoTentativeBooking() in c:\inetpub\wwwroot\Gearbox\version1\Booking\CustInfortAjax.aspx.cs:line 1121
   at RedBus.Booking.CustInfortAjax.Page_Load(Object sender, EventArgs e) in c:\inetpub\wwwroot\Gearbox\version1\Booking\CustInfortAjax.aspx.cs:line 326
   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
 
 
Custom event details:
anuboggaramAsked:
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Duy PhamFreelance IT ConsultantCommented:
It seems to be application specific exception (Gearbox), and I don't think it's related to neither Windows Server 2012, nor IIS. You'd better check with the one/company developing that application.
Such application specific exception should be properly handled at application (and warn/guide users upon the exception), instead of throwing it all the way to IIS Web Server.
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anuboggaramAuthor Commented:
What might be the exact problem here?
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chanderpal singh rathoreMicrosoft Exchange EngineerCommented:
Hi,

This is not server side issue so please contact your development team for exact issue. You are facing issue in your ajax tool in accessing that specific URl.

Good Luck!!!!!!!!!!!!!
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Windows Server 2012

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