Permission error attempting to add disk to vm

I receive an error when I try to add a new hard disk to an existing virtual machine.

5-5-2015-11-49-29-AM.png
NytroZAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Do you have limited permissions to perform this operation ?
0
NytroZAuthor Commented:
We don't have any problems adding a disk to any other virtual machine.
0
NytroZAuthor Commented:
The logged in user is a member of the domain admins group and assigned the Administrator role.
0
10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Is it just this VM, can he create a VM, and add disks to it.
0
NytroZAuthor Commented:
It is just a single vm that we cannot add disks to.  All other vms on the same host do not have this problem.  He can create a VM and add disks to it as well.
0
NytroZAuthor Commented:
I can add disks through the vSphere client but not vCenter.  I tried to remove the host from vCenter and re-add it but it didn't help.
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Okay, so it's vCenter permissions.

Is this all users, Domain Admins, Administrators or a single user ?
0
NytroZAuthor Commented:
All users.  The user that is attempting to add the disk is a part of the domain admins group and it has also been attempted using the domain administrator account.
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
So, not a single user can add a disk to this VM?

If you do not have any strange permissions, I would create a new VM, and add the disks from the old VM to this new VM, very simple to do, because you have the existing configuration.
0
NytroZAuthor Commented:
I only have the issue with a single vm on the host.  There are 3 other vm's on the same host that I have no problems adding a disk to.  The workaround has been to add the disk through the vSphere client instead of vCenter but I would certainly like to understand what the underlying cause is.  I suppose I would need to bring the vm down to add the disks to the new vm?
0
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
I would shutdown the VM,

Remove from Inventory.

Re-create the new VM Configuration, and add the disks.

adding changes through the vSphere Client directly to the host, can cause out of sync issues with vCenter database.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
VMware

From novice to tech pro — start learning today.