itcroydon
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Outlook 2010 prompts for user name and password, with remote users connecting to SBS 2011
Remote users periodically receive a user name and password popup box in Outlook 2010, although Outlook still remains connected to the Exchange Server ( SBS 2011, running Exchange 2010 ).
Apparently this may be linked to an IIS, SSL setting, whereby 'client certificates can be set to ignore', but if so, where exactly is this setting in SBS 2011? Equally there may be another explanation and solution for this issue, which only affects remote users and occurs across multiple mailboxes / locations.
For reference, there is a purchased, current SSL certificate in place on the server for RWW and Outlook clients connect over http, with connecting using SSL and msstd:remote.xxxxxx in the settings.
Apparently this may be linked to an IIS, SSL setting, whereby 'client certificates can be set to ignore', but if so, where exactly is this setting in SBS 2011? Equally there may be another explanation and solution for this issue, which only affects remote users and occurs across multiple mailboxes / locations.
For reference, there is a purchased, current SSL certificate in place on the server for RWW and Outlook clients connect over http, with connecting using SSL and msstd:remote.xxxxxx in the settings.
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However there appears to be an autodiscover record pointing to the ISP rather than the server, which seems to be the cause of the issue. This randomly appeared on a test machine by chance!
Could you just confirm the correct syntax for an autodiscover record pointing to an SBS server and if any further action is required to make this work correctly?
Thank you for your help so far.