Unable to access Shared drive from Win 8.1 Pro

I am trying to access a Shared Drive/folder from a Win 8.1 system and for some reason the system is unable to access the Shared drive. I Also tried to map the drive and it dint work either.

The system is on network and i ma able to ping the shared drive server but i am unable to access it. What could be the reason ?
SvlssAsked:
Who is Participating?
 
JohnBusiness Consultant (Owner)Commented:
I don't have any issues getting my Windows 8.1 machine access shared drives. If you tried all the above including DISM, you need to consider re-install Windows 8.1
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McKnifeCommented:
What happens instead?
->error message on access=?
->what error message when trying to map?
->
telnet servername 445

Open in new window

to what result?
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JohnBusiness Consultant (Owner)Commented:
Go to Control Panel, Network and Sharing options, Advanced Sharing Options.

Make sure Network Discovery is ON
Make sure File and Print Sharing is ON
Make sure Homegroup is OFF

Then make sure the firewall is not blocking things.
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SvlssAuthor Commented:
When I do telnet servername 445 a blank telnet window opens

And in run when I do \\servername it wont do anything. I am not getting any error message
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JohnBusiness Consultant (Owner)Commented:
Open cmd.exe and run:

NET USE Z: \\Servername\folder  

What System Error do you get?
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McKnifeCommented:
"Telnet blanks" means, the smb port (445) is open and accessible from that client, so it should work. Network discovery is not needed, neither is file and printer sharing, because we don't want to serve, but to access ourselves.

I also asked for the error when trying to map.
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SvlssAuthor Commented:
When Mapping a network drive I get the below error message

Windows Cannot access \\server

Check the spelling of the name, Otherwise there is a problem with your network. To try to identify resolve network problems. Click diagnose.
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SvlssAuthor Commented:
when expand details I get Error code )x80070079
The Semaphore timeout period has expired
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JohnBusiness Consultant (Owner)Commented:
Try:  NET USE Z: \\IP_address_of_server\folder.

Now what error do you get?  Please let us also know the error number
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McKnifeCommented:
Does it work from another computer right now?
Are firewalls or security suites with network protection installed at the client or server side? Uninstall those for a test.
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SvlssAuthor Commented:
It works on all the laptops in the office except this one :-(
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JohnBusiness Consultant (Owner)Commented:
What about the network setting suggestions in my first post.

Also try TCP/IP Reset and DNS Flush.

Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Restart the computer
Remake wireless profiles as needed

Also, ipconfig /flushdns followed by net stop dnscache followed by net start dnscache
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SvlssAuthor Commented:
John,

I tried your commands and it still did not work
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SvlssAuthor Commented:
John,

When I tried  NET USE Z: \\IP_address_of_server\folder.

I got below error

System error 121 has occurred

The Semaphore timout period has occure
d
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JohnBusiness Consultant (Owner)Commented:
Windows 8.1 Pro can access almost anything - I have been using Windows 8 for a couple of years.

If ALL the suggestions above failed to resolve the problem, then try deeper repair methods.

First try System File Checker and then (if no luck) try DISM:

System File Checker:

Open cmd.exe with Run as Administrator and run SFC /SCANNOW.
Allow to complete, restart or, preferably, shut down the computer and then start up again.
Test to see if the problem has been corrected.

DISM:

Open cmd.exe with Run as Administrator.
DISM.exe /Online /Cleanup-Image /Scanhealth (takes 15 - 20 minutes).
DISM.exe /Online /Cleanup-Image /Restorehealth (takes 15 - 20 minutes).
Restart the computer and test.
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McKnifeCommented:
This symptom is sometimes seen when network security software or anti virus play foul. That's not rare. So please feedback on uninstalling AV + restarting at least at the client.
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SvlssAuthor Commented:
John,

Tried above commands and no change.


Uninstalled AV and restarted but same result.
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McKnifeCommented:
You should at least try and repair it using the inplace upgrade method: http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html describes it. But before, I would update the network card driver. And again make sure there's no 3rd party firewall around.
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JohnBusiness Consultant (Owner)Commented:
@Svlss  - Thanks and I was happy to help.
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