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Bakaka BakakaFlag for Ghana

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toshiba laptop - new keyboard still didnt work

hi,

i have a keyboard issue on my toshiba laptop. all the keys were not working. i bought a new keyboard with the same spec from the same model. install it and the keyboard still didnt work.

i have also cleaned with airblow the place where you plug in the keyboard. i thought there might be dust which prevent the keyboard from workin. but the keyboard still didnt work.

the toshiba satellite pro l500 is working perfectly fine - however the new keyboard is not working at all with all its keys. the light at NUM LOCK is on within the keyboard itself - otherwise everything isnt.

please help.
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Member_2_406981

does an external usb keyboard work?

Does the internal keybaord work within the BIOS? Can you press the hotkey for entering BIOS setup with the internal keyboard?
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hei andreas, the external is perfectly fine. i have been using the external keyboard since then. also, attempting to hotkey for bios isnt possible as the keyboard is completely dead. f8 or f12 hotkeys will not work when pressed upon startup as the keyboard isnt working.
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thanks andreas i will try that. i totally agree with you. i suspected there is a problem with the connector where the ribbon cable is.

motherboard alone is very expensive. i will try and dismantle the laptop and see where the real problem is.

ill update you back sometimes soon.

cheers
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Thanks guys for all the tips. Very much appreciated. I got alot of solutions to take from here. Cheers, B