email scans

We use like most companies a scanner/copier to scan to email documents.  I was wondering why all of a sudden the scans are taking up to 20 minutes to reach the recipient?  We are not using exchange.  POP mail from a hosted company.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Joe Winograd, Fellow&MVEDeveloperCommented:
One possibility is that the hosting company for your POP mail has recently switched to a new service that purports to provide better protection against spam, viruses, phishing, and other threats that affect email. I have one POP email provider that switched to a horrible service called Cloudmark that has resulted in all of my POP emails from one domain being delayed in delivery by 20-23 minutes! It is completely unacceptable and is driving me crazy. I do not send out spam, phishing, or mass emails, so I have no clue why Cloudmark is delaying delivery of all my emails by 20+ minutes, but I recommend that you ask your POP mail provider if they're using Cloudmark, or a similar service. Regards, Joe

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Joe Winograd, Fellow&MVEDeveloperCommented:
I presume that by accepting my post as the solution, you found out that your POP mail provider is, indeed, using a spam/virus/phish detection service. I'm curious if it is Cloudmark or something else. I'll appreciate hearing back from you on this. Thanks, Joe
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Servers

From novice to tech pro — start learning today.