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Jonathan RaperFlag for United States of America

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Disable Unified Messaging on mailboxes after the UM server has been decomissioned?

Hi there,

I have Exchange 2007, and noticed that I have more than a dozen user mailboxes are enabled for Unified Messaging. The only problem is that the UM servers were decommissioned about 3 years ago! So, I can't disable the UM feature on the mailbox via the GUI. I really need to do this so that I can migrate their mailboxes to O365, but as long as the UM feature is enabled and there is a UM address, I can't migrate.

I know I can export the mailbox to a PST, delete the mailbox, and recreate it (been there, done that on a few user mailboxes already)....but I'd really rather not have to go to that kind of trouble if at all possible. I'm hoping for an Exchange Management Shell command or something like that instead.

Thoughts?

Thanks,

Jonathan
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Helao Mwapangasha
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try using the shell to remove the feature on the mailbox

https://technet.microsoft.com/en-us/library/bb124691(v=exchg.80).aspx
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ASKER

No dice - I get the same error message in the shell:

Disable-UMMailbox : This task cannot be completed unless the Microsoft Exchange Unified Messaging service is running. Make sure that a Unified Messaging server is associated with the current user's dial plan "UMPlan" and that the Microsoft Exchange Unified Messaging service has been started on the Unified Messaging server.

Other ideas?

Thanks,

Jonathan
Helao,

Thanks, but that won't work. The server was uninstalled and removed from AD gracefully. When it was done, no one realized that UM was still enabled on this handful of users. It was apparently setup as a pilot and never put into full production, so everyone assumed it was safe to remove. even still removing the server from AD won't modify the attributes of the user mailboxes.

Thanks,

Jonathan
nope.
ASKER CERTIFIED SOLUTION
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Jonathan Raper
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because my answer is correct, and no one else's was.