Opening Two Excel Files At The Same Time

Hello,

I have a user, using Excel 2010 who is attempting to open a password protected Excel file from a website while having an Excel document open at the same time.  She can open multiple Excel documents locally, but the one from this website will not open until she closes what she already has open?  I know, this is pretty obscure and undetailed, but that is all I have.

Thanks,
cheesebugahAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
About the only reason I can see for this would be that the web file is a duplicate (in name) of a local file.

Maybe do two things:

1. An Office Repair from Control Panel.
2. Try a different Windows User Profile (Account) and see if the behaviour exists in a new account.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
cheesebugahAuthor Commented:
John,

Thank you for your suggestions.  I'll check it out and let you know.

Thanks,
Cheese
0
MacleanSystem EngineerCommented:
If John's suggestion fails it might be a quick easy check to try and open the file from a different browser while excel is running locally.
This would help pinpointing whether perhaps the issue could be browser related, and you might simply need to default or reset the IE browser.
0
JohnBusiness Consultant (Owner)Commented:
Cheese - Thanks and I was happy to help.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Excel

From novice to tech pro — start learning today.