Can't copy Acronis Backup files, Error: cannot read from the source file or disk
Hi Team,
We use Acronis Backup & Recovery 10.
Our backups are set up backup locally and then copy to an external drive.
The backup gets split into 4gig files. Our total backup size is around 800Gb.
Issue being that lately the copy process fails to copy over all the files.
1 or 2 files don't get copied. When I try to manually copy the missing files it starts to copy then about halfway through we get an error.
"Cannot read from the source file or disk"
Trying to copy to local disk also gives same error.
Local copy of backup opens fine.
If anyone has any info or advise that would much appreciated.
Cheers
We use Acronis Backup & Recovery 10.
Our backups are set up backup locally and then copy to an external drive.
The backup gets split into 4gig files. Our total backup size is around 800Gb.
Issue being that lately the copy process fails to copy over all the files.
1 or 2 files don't get copied. When I try to manually copy the missing files it starts to copy then about halfway through we get an error.
"Cannot read from the source file or disk"
Trying to copy to local disk also gives same error.
Local copy of backup opens fine.
If anyone has any info or advise that would much appreciated.
Cheers
ASKER
No all are NTSF.
Plus it copies all but 1 or 2 of the 4 gigi files (about 184 .TIB files make up our nightly backup)
Believe if was the filesystem size limit then it would occur to all 184 of the 4Gb files rather than just 1 or 2?
Thanks for your help!
Plus it copies all but 1 or 2 of the 4 gigi files (about 184 .TIB files make up our nightly backup)
Believe if was the filesystem size limit then it would occur to all 184 of the 4Gb files rather than just 1 or 2?
Thanks for your help!
it looks like you've god bad sectors on the disk
i suggest to run diags from the UBCD :
Hardware diagnostic CD UBCD
go to the download page, scroll down to the mirror section, and click on a mirror to start the download
Download the UBCD and make the cd <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download
since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/
If you want also the Ram tested - run memtest86+ at least 1 full pass, - you should have NO errors!
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive) from the HDD section - long or advanced diag ! (runs at least for30 minutes)
http://www.ultimatebootcd.com/ ultimate boot cd
http://www.ultimatebootcd.com/download.html download page
** you can make a bootable cd - or bootable usb stick
i suggest to run diags from the UBCD :
Hardware diagnostic CD UBCD
go to the download page, scroll down to the mirror section, and click on a mirror to start the download
Download the UBCD and make the cd <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download
since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/
If you want also the Ram tested - run memtest86+ at least 1 full pass, - you should have NO errors!
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive) from the HDD section - long or advanced diag ! (runs at least for30 minutes)
http://www.ultimatebootcd.com/ ultimate boot cd
http://www.ultimatebootcd.com/download.html download page
** you can make a bootable cd - or bootable usb stick
OK, I was unclear about whether there were lots of successful file copies happening at the same time as the failures.
I think I'd check the event log before taking the system down for running memory and disk diagnostics. Normally bad sectors are quietly rewritten elsewhere by the disk drive, but as more sectors fail you can get a failure that gets back to the operating system. If there are no error events corresponding to your copy failures, chances are your disks will check out okay and we'll have to come up with another idea about what could be causing the sporadic failures.
I think I'd check the event log before taking the system down for running memory and disk diagnostics. Normally bad sectors are quietly rewritten elsewhere by the disk drive, but as more sectors fail you can get a failure that gets back to the operating system. If there are no error events corresponding to your copy failures, chances are your disks will check out okay and we'll have to come up with another idea about what could be causing the sporadic failures.
First step you must take is checking the file systems on both source and target drives. Run it in a read only mode like CHKDSK x: where x is the drive letter of the partition.
It will show you if there are errors in file system and if the there any bytes in bad sectors.
It will show you if there are errors in file system and if the there any bytes in bad sectors.
1 year old noxcho ... wasted time
Yep, I see.
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Can you try the experiment of splitting the backup into 2GB files instead of 4GB?