I have a client with SBS Server 2011.  We have moved to a Hosted Exchange solution. I cannot get to the OWA or setup the Hosted Exchange accounts in Outlook on the clients PCs. Instead, it brings me to the old Exchange Server log in page

What I have done is
-Disabled all the Exchange services on the server
-Delete all Internet Explorer temp files on all the clients PCs
-Verified the Hosts files do not have any re-directs on the Server and Client PCs
-Scanned for viruses

Any suggestions
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MASEE Solution Guide - Technical Dept HeadCommented:
Can you open open OWA from a PC external to your network?
If you can open you will have to check for any redirect in DNS
Please try after changing the DNS server to or
PAMurilloAuthor Commented:
How MAS,
Yes I can open Outlook for Hosted Exchange on  a PC external to the network.

On the clients PC I tried changing the DNS servers to and, restarted but no luck.
Simon Butler (Sembee)ConsultantCommented:
Nothing you have done will stop the behaviour you are seeing.
Exchange is heavily integrated with AD and disabling the Exchange services does nothing to stop that.
Are you planning to remove Exchange? If so, that would be the best option.
If you went to Office365 then you could integrate Office365 with your in-house Exchange server and it would work fine.
Changing the DNS records doesn't work because the clients query the domain first. If they find the information they require then they use that and you cannot stop that behaviour.

The only thing you can do is restart the Exchange services and start Exchange correctly.
Then run the following command:

get-clientaccessserver | set-clientaccessserver -AutodiscoverServiceInternalURI

where is the host name that you have been told to configure in your external DNS for Autodiscover.
That will force clients that query the domain to use the address specified for Autodiscover, rather than the internal server name.

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PAMurilloAuthor Commented:
Thanks Simon!
Any order to start the services or other cautions to look out for?  Also, the command; can I just do it at Run:?
PAMurilloAuthor Commented:
To clarify,  I just need to enter the command at Run after restarting Exchange?
Simon Butler (Sembee)ConsultantCommented:
That is an Exchange Management Shell command.
If you change the services back to Automatic, then reboot the server, they will start in the correct order.


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PAMurilloAuthor Commented:
Cool! Thanks!
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