Software inventory

Unable to process the software inventory and found below error in log
ERROR - SQL Error 11 in exec dbo.sp_SoftwareInventoryStatus 1, 0, 16788478,7,N'05/07/2015 18:21:30',4294967480,0
Nagesh A SSCCM AdministratorAsked:
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pcelbaCommented:
SQL Error 11 means General Network error so ask your network administrator to check the connection between your SQL Server instance and the program which reports this error.

You'll also need to check your network infrastructure.

The first and simple thing which you may do is to test the connection to your SQL Server from SQL Server Management Studio installed on some workstation. The 2nd step is to restart everything obviously...
Nagesh A SSCCM AdministratorAuthor Commented:
The issue is with SCCM 2012 R2
pcelbaCommented:
This is true.

SCCM uses SQL Server as a database backend and the problem occurred between SCCM and SQL Server when the network was broken or not available due to various errors or even not available at all due to the invalid firewall settings etc.

This is really work for the network administrator who can test the connection and open ports between SCCM and SQL Server.
Nagesh A SSCCM AdministratorAuthor Commented:
Issue has not solved

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Nagesh A SSCCM AdministratorAuthor Commented:
Issue has not solved, Raised the ticket with Microsoft
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