Windows 7 Pro in a Domain Environment
Internet Explorer 11
This problem is specific to his profile on his computer.
If I log on as the Domain Admin or any other user, the workstation will connect just fine. Also, if I log on as him on my workstation, it connects just fine. I believe the problem may be because of some corruption or missing files having to do with the application in question. He had made several aborted attempts before we realized the site needed to be added to the Compatibility View for it to work.
I am considering deleting his profile (Remove User in User Management) on the computer in question and let the system build a new profile for him. I feel fairly confident this will enable him to connect once the system re-builds his profile. However, I have never deleted a user account and am not sure what all he will lose. We do not have an Exchange Server so his email is stored in a local Outlook Data file. I will save a copy of it before deleting the profile. What else should I do before deleting the profile?