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I would suggest to use the third party tool. It will save your time on coding. <br />
Check this article: <a href="http://blog.enovapoint.com/post/JungleBell-Mail-Merge-SharePoint-Alerts-from-Multiple-Lists" rel="ugc">Execute SharePoint Workflows on Schedule or When Conditions are Met</a>
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I would suggest to use the third party tool. It will save your time on coding.
Check this article: Execute SharePoint Workflows on Schedule or When Conditions are Met [http://blog.enovapoint.com/post/JungleBell-Mail-Merge-SharePoint-Alerts-from-Multiple-Lists]

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Thanks martusha but in my environment third party tools are not allowed.<br />
The process to get an exception takes forever.
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Thanks martusha but in my environment third party tools are not allowed.
The process to get an exception takes forever.

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Great Job.<br />
Nothing is finer than a simple solution!
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Great Job.
Nothing is finer than a simple solution!

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I am developing a SharePoint site that will handle Incident Notification.<br />
When a user enters an Incident I will give them the ability to trigger a workflow and send out an email to a predefined distribution list.<br />
I then need to remind the original user to update the status and send out a new email to the distribution list every 30 minutes until the status is resolved.<br />
For instance if the Incident is entered at 2:45 a.m. I need to remind the user to update the status at 3:15 a.m.<br />
I was thinking of sending an email through Outlook to the original user but I am open to any suggestions.<br />
<br />
I am planning to use SharePoint with InfoPath.
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I am developing a SharePoint site that will handle Incident Notification.
When a user enters an Incident I will give them the ability to trigger a workflow and send out an email to a predefined distribution list.
I then need to remind the original user to update the status and send out a new email to the distribution list every 30 minutes until the status is resolved.
For instance if the Incident is entered at 2:45 a.m. I need to remind the user to update the status at 3:15 a.m.
I was thinking of sending an email through Outlook to the original user but I am open to any suggestions.

I am planning to use SharePoint with InfoPath.

How do I create a time based email reminder in Sharepoint

Microsoft Sharepoint is a software platform and family of software products used for collaboration and web publishing combined. These capabilities include developing web sites, portals, intranets, content management systems, search engines, wikis, blogs, and other tools for business intelligence and collaboration. SharePoint has a Microsoft Office-like interface, and it is closely integrated with the Office suite.

Microsoft SharePoint

Microsoft InfoPath is a software application for designing, distributing, filling and submitting electronic forms containing structured data. The product features a WYSIWYG form designer in which the various controls (e.g. textbox, radio button, checkbox) are bound to data, represented separately as a hierarchical tree view of folders and data fields. All the data stored in InfoPath forms are stored in an XML format. Secondary data sources can be built into the form or they can be accessed through an external data connection to SharePoint or a Web service.

InfoPath

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.