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It is most likely your Windows Profile. Try re-creating it. <br />
<br />
Will.
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It is most likely your Windows Profile. Try re-creating it.

Will.

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Unfortunately, user is not amenable to recreating the profile.
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Unfortunately, user is not amenable to recreating the profile.

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Using Lync 2013, Office 2010, Windows 7 Enterprise.<br />
when a user attempts to share his/her desktop, I click accept, but receive error msg and cannot see the user's laptop.<br />
If another user logs in the computer, it works. &nbsp;But, not for me.
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Using Lync 2013, Office 2010, Windows 7 Enterprise.
when a user attempts to share his/her desktop, I click accept, but receive error msg and cannot see the user's laptop.
If another user logs in the computer, it works.  But, not for me.

unable to see shared desktop from lync users

Instant messaging (IM) is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat. Non-IM types of chat include multicast transmission, usually referred to as "chat rooms". Depending on the IM protocol, the technical architecture can be peer-to-peer (direct point-to-point transmission) or client-server (a central server retransmits messages from the sender to the communication device).

Chat / IM

Microsoft applications include a variety of software programs, including development and digital authoring programs (Expression and Media Center), educational programs, Internet software, including Essentials, Skype and the Live family, anti-virus, productivity applications and suites like Office, Excel, Word, Outlook, Access and PowerPoint, video games and server applications such as Exchange, SharePoint, IIS and Virtual Server.