• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 234
  • Last Modified:

HP Laptop Ie Explorer and computer Freezing

My laptop has started to take a really long time responding and freezes in Internet Explorer.  I will reboot and it will work ok for a few minutes then back to slow or no responses. I have done a full virus scan and also run Malwarebytes without any success. My friends computer started the same thing this week. Exact same symptoms. Itel core I3 6 gig of RAM
0
rangersal1
Asked:
rangersal1
1 Solution
 
rangersal1Author Commented:
I have run chkdsk and restored the IE to default setting. I have run norton system check also. The funny thing is that my friends compter that is a desktop experiencing exact same symptoms.
0
 
akbCommented:
Possibly over heating. You could try blowing some compressed air into the air outlet to dislodge any dust.
0
 
nobusbiljart fanCommented:
install speedfan to monitor the temperatures : http://www.almico.com/speedfan.php      
for cleaning a laptop - best open it, to be able to clean the cpu fan properly !
for the PC - don't forget to check the PS fan and the cpu fan!
0
Cloud Class® Course: Certified Penetration Testing

This CPTE Certified Penetration Testing Engineer course covers everything you need to know about becoming a Certified Penetration Testing Engineer. Career Path: Professional roles include Ethical Hackers, Security Consultants, System Administrators, and Chief Security Officers.

 
dbruntonCommented:
Is it doing this freezing only while using Internet Explorer?

If so download and install Google Chrome and try surfing with that and report back the result.
0
 
nobusbiljart fanCommented:
it can also be malware - or dying hardware
depending on what you think, we can make suggestions
0
 
rangersal1Author Commented:
I am just amazed at the similarities with my laptop and my friends desktop having the same exact symptoms. I have tried malware scans and same result.
0
 
Gerwin Jansen, EE MVETopic Advisor Commented:
Any updates installed recently? Can you restore to a week or 2 weeks ago and see whether that makes a difference?
0
 
nobusbiljart fanCommented:
are you both using the same ISP perhaps, or the same lan line?
0
 
nobusbiljart fanCommented:
rangersal1 -plse ^post the solution you used for future readers
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now