WORD can't print

MS word can't print to canon MP480 printer. attached shows error message. Wordpad gives an error message that says 'you do not have permission to use the attached printer'.
printing from Notepad works fine and we used to be able to print from WORD and Wordpad also.

Word 2002 sp3
Wordpad 6.3
win8.1
alk444Asked:
Who is Participating?
 
JohnBusiness Consultant (Owner)Commented:
There are a couple of things to try.

1. Try an Office Repair from Control Panel, Programs and Features, click on Office and select Change / Repair. This may or may not work.

2. Uninstall the printer and driver, restart, and then install the printer again.

3. If this does not work, set up a new, test, Windows User Profile (Account). Log into the new Account and test in the new account. If this works, the account is damaged and must be replaced.
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alk444Author Commented:
ok, it appears that uninstalling/reinstalling  the printer cured it.
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JohnBusiness Consultant (Owner)Commented:
So reinstalling the printer driver got the printer working again . Good news.
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alk444Author Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for alk444's comment #a40769433

for the following reason:

i did not accept my own comment as the solution
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