problem with ip - blacklisted

i have an ip blacklisted that it is hosted to amazon web services.I am trying to send an email from submission button and use that ip.Which provider is resnposible to clear my ip from blacklist (update ptr) the provider i use connecting to amazon or amazon technical support??

i am really confused!!!!
Mark SoultchAsked:
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Guy LidbetterCommented:
Hi There,

The only thing you can do is ensure there is an SPF record for your domain name, and then use a tool like  https://www.mxtoolbox.com/blacklists.aspx to get a list of sites that have you listed.

You'd then have to contact each one individually to ask to be removed, explaining what remedial action has been done.

Regards

Guy

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Simon Butler (Sembee)ConsultantCommented:
Depends on the Blacklist.
Some blacklists will operate on a subnet basis, which will have to be managed by Amazon.
However if it is individual then you will need to deal with the Blacklist directly.

Simon.
DrAtomicCommented:
If your Amazon IP address is blacklisted for not having a PTR record then you'll need to contact Amazon Technical Support, they are the ones that should be able to solve that or escalate that internally for a resolution.

After the PTR has been created you then follow the unlist procedure of the blacklist (most likely a webform on a website).
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