Dialogue Box Windows 8

I was trying to update the driver for my Palm device. I now have an open dialogue box saying searching online for software. The box will not close either using the X   or cancel buttons. It has been like this for two days and it is also preventing me from closing Device Manager.
kernboroughAsked:
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Dr. KlahnPrincipal Software EngineerCommented:
Your system will not find updated drivers for a Palm device.  HP bought Palm in July 2010, after which HP discontinued all Palm devices.  So it has been around five years since there was support for Palm devices.  TCL bought the Palm name in December 2014 and "plans to 're-create' the company with a new team based in Silicon Valley."

You can kill the attempted update by either using the Task Manager to kill Device Manager, or shutting the system down.
Michael-BestCommented:
Remove the battery (2 minutes) to allow a reset.

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kernboroughAuthor Commented:
Thanks. I had done a system restore which solved the problem but removing the batteries makes sense.
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Windows 8

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