unable to ping outside local vm

I have two vm servers.  VM Server 1 has about 11 guests.  VM Server 2 has 3 guests.  on VM Server 2, 2 windows 2008 servers can see the network, ping any device s on VM Server 1 without issue.  The third guest on VM Server2 is a veeam restore of a windows 7 box.  it has been setup with a different NetBIOS and Ip address.  it can only ping the guest OS on the vm server2 box, but cannot ping any servers on vm server1 box.  It can see the internet and the default gateway, which is not on the vm server.  Firewall is disabled, tried removing the nic, reinstall vmclient software.  Can only ping the local guests on the current vm server it is on (vmserver 2).  Any ideas?
odddballAsked:
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Can you let us know, which VMware product you are using ?

VMware Player
VMware Workstation
VMware vSphere (ESXi)
VMware Server
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odddballAuthor Commented:
esxi 5.5 server

Thank you.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
You are going to have to provide networking information.

You state it has a different IP Address, is the IP Address, Default Gateway, Subnet Mask, correct ?

and firewalls are disabled for test purposes for ping.
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odddballAuthor Commented:
sorry, the windows 7 box in question was restored.  I change the name and the IP on that box.  The IP was changed but is still on the same subnet...  prod box was 172.16.29.4 and the new box is 172.16.29.2.  Firewalls are disabled.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
can the VM ping the gateway ?

can the VM ping the host ?
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odddballAuthor Commented:
Yes, I can ping everything on vmserver 2 (guest OS, and the hypervisor as well).  I can also ping the default gateway and out to the internet.  Just cannot ping any other server in vmserver1.  However, the two other guest OS on VMserver2 (running windows 2008) are able to ping any server on vmserver1
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
are you using vLANs ?

and no firewall is set on these Windows 2008 VMs ?

is it all VMs on this host server ?

screenshots of networking, may help of your ESXi hosts.
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odddballAuthor Commented:
No vlans, flat subnet and no firewalls on the 2008 box.
yes, looks like this:

VMServer2
Windows 2008 Guest OS - Can ping everything on VMServer1
Windows 2008 Guest OS - Can ping everything on VMServer1
Windows 7 Guest OS - Cannot ping anything on VMServer1, but can ping default gateway and local esxi hypervisor
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
screenshots of networking, may help of your ESXi hosts.
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odddballAuthor Commented:
just to confirm, the issue is only from the windows 7 box to the vmserver1.  Ive checked the network and the settings are good.  Again, only this particular guest.  I can ping printers on the network from the guest, just not the other vm... haven't seen anything like this before
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Peter VVMware InstructorCommented:
I've seen similar problem before - assuming that there is nothing wrong with the network configuration I suggest you remove the NIC, reboot the OS and add a new NIC (make sure it uses a different MAC address). I've seen that sometimes the NIC is present and configured properly but it won't communicate with the network.
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odddballAuthor Commented:
I removed the Ethernet adapter, rebooted the machine, added the NIC back in.  MAC Address is set to automatic but still no good.  The Windows 7 guest OS can ping anything on the VM box that it is local to, but nothing else on the vmserver1
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Peter VVMware InstructorCommented:
Make sure the VM is connected to a vSwitch and that there is a physical NIC assigned to that vSwitch. The physical NIC state under Network adapters should show up as connected. To isolate the problem you can try with a different VM that work on another vSwitch - move it to the same vSwitch where the Windows 7 VM is and check if you can ping IPs that are outside of your ESXi server. It sounds like a network issue, if you can attach sreenshots of your VM config settings and switch configuration that would help.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Are you using the VMXNET3 interface and driver, you should be.

If using E1000 change it.
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odddballAuthor Commented:
ive tried both vmxnet3 and e1000, same thing :(
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odddballAuthor Commented:
Thank you, issue was duplicate mac address between the two different vm servers due to the veeam restore.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Well Veeam is doing the Restore correctly, and restore as the VM was! but....

Did the machine when you powered it on, ask you a question?

About Moved or Copied ?

You may want to read this article I wrote!

HOW TO: Select the right answer to "I Moved It" or "I Copied It" in VMware vSphere (ESXi)
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odddballAuthor Commented:
no, went right into windows...
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