This question was posted before but it never received a response. I'm reposting in hopes that someone has found a solution or has some suggestions. See below:
I am investigating an issue where two users who use Outlook 2010 on Exchange 2012, get multiple drafts folders created in their mailboxes automatically, as draft1, draft2, draft3 till draft20. The users have to manually delete all of them and they re-appear again one by one in a few days.
I have set Outlook to run on online mode, ran the resetfolders command line switch and created a new Outlook profile.
Multiple forums mention the iPhone as the culprit but only one of the users have an iPhone and they never connect the phones to their computers. The only commonality between the phones is that they both have Good for Enterprise.
Both users have Windows 7 as their OS and have delegates setup in Outlook.
Any help is greatly appreciated.