How to confirm that a User in Exchanga has received a Mail

hello experts

I have a situation there is a particular user in a distribution list who claims that he is not receiving mails sent to the  distribution list

Is there a mean or a powershell command that i can use to check these allegations . i saw something on the search-mailbox i want somebody to tell me more . the problem is mails coming outside organisation

Rgds
gazambeyIT CONSULTANTAsked:
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Helao MwapangashaData Centre: Server EngineerCommented:
you can check this by logging into exchange control panel, "https://a.b.com/ecp" then you go to mail contol, then u go to delivery reports

you can then search the users mailbox by using the attributes of the email in question.

it should also be able to tell you were the email is in the users mailbox if you open the results

this is for exchange 2010
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Will SzymkowskiSenior Solution ArchitectCommented:
All you need to do is use Message Tracking. This can be done via EMC or Powershell.

Will.
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gazambeyIT CONSULTANTAuthor Commented:
Hello Thx for this

But i need to do the procedure using Powershell and specially the command Search-mailbox.
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Helao MwapangashaData Centre: Server EngineerCommented:
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Will SzymkowskiSenior Solution ArchitectCommented:
Typically you can you either Get-MessageTrackingLog or Search-Mailbox. MessageTrackingLog has a default of 30 days of how far it will go back on the Hub Transport Logs.

Search-Mailbox will search the actual mailbox items and what is currently in it.

So it really depends on the time frame, but Get-MessageTrackingLogs would be more accurate because it will tell you 100% if the message was delivered into the mailbox.

Search-Mailbox will find ONLY messages that are currently in the mailbox. So if a user DELETE the email it will not come up in your results when in fact they did receive the message.

Get-MessageTrackingLogs would be the more appropriate method as log as it is in an appropriate time frame.

Get-MessageTrackingLog Syntax and Examples.
https://technet.microsoft.com/en-us/library/aa997573(v=exchg.150).aspx

If you are not comfortable with powershell you can also do this from the GUI.

Will.
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Helao MwapangashaData Centre: Server EngineerCommented:
will has a point. use the get-messagetrackinglogs instead so you pick up the messages the use has deleted aswell
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