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joukiejouk

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After moving a user's mailbox to a different Exchange server, subfolders in his inbox no longer exist. How can I recover them?

He initially had issues with connecting to Exchange, so I migrated his mailbox to a different Exchange server, which resolved his issue. Now, my user is complaining that all his subfolders in his inbox are missing. I had him check deleted item, and they do not appear there. Nothing else (calendar, sent mail, notes) were missing after I migrated him.

I am not to savvy with Exchange, but how can I help him recover his sub folders? We use Exchange Server 2007 in our environment. This is running on Windows Server 2003.
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Amit
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joukiejouk

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If I need to restore it, is that done from the actual exchange server? Or, is it restore from a backup server that I know we have? Again, I am not too savvy with exchange restore process.
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Let me give you some history, before the move, I did NOT see that their were any subfolders in his inbox (client or in OWA). Nonetheless, I just checked his OWA and the subfolders do not appear there either. I checked "Recover deleted items", and it is no where to be found. I do noticed that he have some archived files (.pst). Would restoring them fix the issue?

Back to my original question, if i need to restore his mailbox, from backup, is that done from the actual EMC on the Exchange Server, or from a backup server? What is it that i need to restore in particular to get his subfolders back? He has everything else (calendar, notes, etc), but just missing his subfolders.