How can I open another user's email inbox, and view his folder list (which includes subfolders, etc.) on my email client?

Here is a screenshot of my email client which show all his emails (in the red rectangle), after I added his mailbox to my email client. What you see on the left navigation pane shows my folder list. I want to be able to open up his inbox so that I can see his folder list as well. This is for the purpose of troubleshooting because I do not have the leisure of doing a remote session with him all the time as he is a very busy guy. My email client is version 2013, while his is Outlook 2007.

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Satya PathakLead Technical ConsultantCommented:
If you are server admin ran the below command on Exchange server

Add-MailboxPermission -Identity "Resource  mailbox name" -User "user name" -AccessRights FullAccess -InheritanceType all

Once you ran the above command you got the full mailbox permission to whom you want to access mailbox and autometicaly user mailbox added in your inbox.
Sudeep SharmaTechnical DesignerCommented:
I doubt that it would be added automatically.

You would need to add the Mailbox to your Outlook profile.

See link below for the details:


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