Server Drive Offline


We rebooted a clients server last night and this morning the clients called saying they couldn't access the shares drive.

After dialing into the server i noticed under 'disk management' the D drive was showing offline, to fix this I right clicked the disk and set too online and everything worked.

I have never had this before, anyone else and if so why would this happen?

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JohnBusiness Consultant (Owner)Commented:
I suggest restarting the server a second time. It is possible some services did not start properly. Since the server was working before, let's try this first.

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ryank85Author Commented:
OK thanks John, I will do this over the weekend and let you know, thanks for your reply.

Lee W, MVPTechnology and Business Process AdvisorCommented:
I'd START by examining the system event log...
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andyalderSaggar maker's framemakerCommented:
Me too, plus I'd look at its properties in disk management to see what it is - might be iSCSI for all we know.
ryank85Author Commented:
Events logs show

Device SCSI\Disk&Ven_HP&Prod_LOGICAL_VOLUME\5&15f00fed&0&000101 was configured.

Driver Name: disk.inf
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Driver Date: 06/21/2006
Driver Version: 6.3.9600.16384
Driver Provider: Microsoft
Driver Section: disk_install.NT
Driver Rank: 0xFF0005
Matching Device Id: GenDisk
Outranked Drivers:
Device Updated: false

And the properties of the drive are: HP Logical Volume SCSI Disk Device
andyalderSaggar maker's framemakerCommented:
Just a standard logical disk from HP Smart Array controller, that is very unlikely to be the cause as the OS booted and is presumably on the same controller, may be worth looking in the HP ACU just to check there aren't any disk problems though.
ryank85Author Commented:
tested a reboot at the weekend and everything was fine, so not sure what caused the problem.
JohnBusiness Consultant (Owner)Commented:
@ryank85  - Thanks for the update. I have had this happen to me as well.
andyalderSaggar maker's framemakerCommented:
added to profile.
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Windows Server 2012

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