Exchange 2010 Inbound Mail Queue

I am looking for the inbound mail queue - or PowerShell command to show me if any mail has come in but is not yet delivered. I know where the outbound mail queue is and that's not an issue. We have mail being delivered past the firewall to the Exchange server, but the user is not receiving it. Exchange is new to us, we are about 3 weeks into it. Any help would be appreciated.
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Simon Butler (Sembee)ConsultantCommented:
There is no such thing.
There is only one queue - which you can view with the queue viewer. That would show both inbound and outbound email.
If the user claims they aren't receiving the email then you need to query message tracking to see what Exchange is doing with the messages. In most cases the user is lying or mistaken, and the message has been delivered, deleted or moved with a rule.

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