OWA from Windows 8 PC not showing shared calendar despite page being added to the compatibility view in IE

Hi Experts,

I have an issue where a user needs to access a shared calendar through OWA using a Windows 8 notebook. We had this same issue with Windows 7 users, which was solved by simply ensuring they weren't logging in to the light version of OWA, and then also ensuring that the page was added to the compatibility view in IE11.

The steps above do not solve the issue when using Windows 8 to access OWA. It basically continues to show the light version of the site which does not show the additional calendar. I have verified that it does work correctly when using IE11 on a Windows 7 client.

I don't suppose it's all that relevant, but we're running Exchange 2010 on SBS2011.

Any assistance will be gratefully accepted.

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Simon Butler (Sembee)ConsultantCommented:
There shouldn't be any need to put IE in to compatibility mode with Exchange 2010.
Which version of Exchange 2010 and which rollup are you on?

sly-kyorinAuthor Commented:
With the Win7/IE11 combination, adding remote.ourdomain.com to the compatibility list solved the problem. Without adding it to the compatibility list, we weren't able to un-tick the "use light version" box.

The version of Exchange on our SBS2011 is 14.2 (Build 247.5), so the first step will be to install SP3 and see if the problem is resolved.

Thanks for your help so far, I won't be able to prove one way or the other until after the weekend as I don't have access to a Win8 PC till then to test... though I do have access to a Win10 PC, so if that doesn't work at the moment but does work after sp3 is installed, then theres a reasonable chance that Win8 will work too.

Thanks again.
Simon Butler (Sembee)ConsultantCommented:
My first instinct was that you were not up to date. Full IE 11 support was introduced with a rollup for Exchange 2010 SP3, so you will need to do the service pack and then the rollup.

Checking the MS KB, I was correct:

It is resolved by Exchange 2010 SP3 rollup 3 - although we are now on rollup 9.


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