Unable to see emails under sent items folder from a shared mailbox in Exchange 2013

Hello Experts,

Can please someone advise why I cannot see any emails under the sent items folders for a shared mailbox in Exchange 2013 SP1?

Should I modify a registry on my computer to see these items?

I've tried to check sent items from different computers with no luck
Jerry SeinfieldAsked:
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Danny RobinsonIT Support ConsultantCommented:

Have you tried logging into the OWA (web mail) to see if the emails are in the sent folder there.

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Jerry SeinfieldAuthor Commented:
yes, same thing
Jerry SeinfieldAuthor Commented:
I've requested that this question be deleted for the following reason:

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