WIN7 64-bit Profile Problem

I have a weird problem...first time I've seen this one.

User logs into PC (WIN7 64-bit) and it creates a new profile each time.

Desktop background is gone, doc's are gone, etc.

He has admin rights to his PC, so he is able to still access his doc's by going into c:\users\<his login name>.

If I login as local admin, I see his real profile out there, intact.  I also see a series of Temp profiles with little or nothing in them.

User Profile Service is running and set  to automatic.

Event log only shows one error: "Windows Search Service cannot load because "file already exists".

Restore point is not an option, won't go into why :-(

Fortunately he has admin rights to his PC, so he is able to still access his doc's by going into c:\users\<his login name>.

Another weird note....his Outlook profile still works and his mail is all there without needing to re-populate his mailbox??

If anyone has seen this before, any help is appreciated.  thx
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Russ SuterSenior Software DeveloperCommented:
Sounds like the profile might be corrupted. Rename the user folder to something else (like [username].bad) and have him log in again. It will create a new profile folder for him. If it works you can then copy important files back from the old user folder.
Peter HutchisonSenior Network Systems SpecialistCommented:
Check the permissions for the default user profile. Everyone should have at least read permissions for C:\Users\Default. Check that there is are about 10 folders and 3 files NTUSER.DAT.LOG (and 1 and 2) which contains the user registry hive.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
that looks like "deepfreeze" is active
check if that - or a similar one is installed
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.