cheap remote solution

Any suggestion for a cheap remote software such as team viewer , log me in rescue etc...

Something that works well , and they don't charge an arm and a leg for it.
LVL 1
alonig1Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Lee W, MVPTechnology and Business Process AdvisorCommented:
Would help to know who is using it - customers, internal company IT, a consultant (and their techs).  

Something that's good for MOST scenarios (except customers) is ScreenConnect - I demoed it for 30 minutes and then decided to buy it, it was that good and that easy.

It provides unattended access through an agent installed on machines AND it can provide LogMeIn123/GoToAssist functionality - end user goes to a web site, enters a code and connects to you.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
alonig1Author Commented:
i'm looking for external clients and on time connect .

they will download a small file then i will be able to connect.

the screenconnect it cheaper thanks for that you do have other suggestions?
Lee W, MVPTechnology and Business Process AdvisorCommented:
Another I've heard about but had several drawbacks pointed out in the past was SimpleHelp.  But ScreenConnect covers it and provides a LOT of functionality with inexpensive and OPTIONAL maintenance not to mention phone apps and is otherwise multiplatform.
PMI ACP® Project Management

Prepare for the PMI Agile Certified Practitioner (PMI-ACP)® exam, which formally recognizes your knowledge of agile principles and your skill with agile techniques.

David Johnson, CD, MVPOwnerCommented:
logmein rescue unfortunately isn't free ($140/month/tech if I remember right) but works the best.. It depends upon if you can generate enough revenue to offset the cost. the built in 'remote assistance' works but is not full featured.. remote desktop unfortunately blanks the display and creates a new session so its not really viable it also requires port forwarding.

Screen connect looks promising and there is also screenconnect cloud ($144/year or $15/month per tech) for the basic 1 active session
Screen Connect self hosted 1 license: $325 pay once
CompProbSolvCommented:
I've been using Techinline for quite a while with good success.  It runs me $300/year for one tech.

For frequent clients I use VNC (free).  The trouble with that is that I have to install VNC on their computer and (more significantly) set up port forwarding on their router.  It's not a big deal, but isn't simple for a one-time client.  There is a "listening" mode that may work around it, but I've never actually pursued it.
alonig1Author Commented:
Have you guys heard about Ammyy ,

it works well and its free , but the AV sometimes detect it as a virus.
Lee W, MVPTechnology and Business Process AdvisorCommented:
Ammyy is not free for commercial use... and the per computer installed fee looks like it could be very expensive... or not nearly as flexible as ScreenConnect - and the starter version is time limited on a monthly basis... to me, Ammyy is not an option for my work.
Lee W, MVPTechnology and Business Process AdvisorCommented:
Why was David's answer the only selected answer.  What solution did you choose?
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Remote Access

From novice to tech pro — start learning today.