Cloning drive not working

Hi all,
I have a Dell Lattitude E5520 laptop that I am replacing the 500 GB drive with a 2 TB drive.  The system will accept the size and to be sure I've partitioned it into 3 partitions. My problem occurs when I try to clone the existing drive over to the new one.  I started with Acronis True Image 2012.  When I try to clone the drives, the new drive, connected via USB, shows up in the Source, but after selecting the original drive, the new drive is grayed out in the destination section.  I tried swapping them around, but it was grayed out even as the system drive.  I borrowed a copy of True Home 2015 with the same results.  This would be the first time Acronis didn't do the job.  I did check that UEFI wasn't being used by the system, but I'm still spinning my wheels as to why this isn't happening.  Ideas?
Thanks,
jwhite
jwhite273Asked:
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nobusCommented:
try using the free paragon software for this :  http://www.paragon-software.com/home/br-free/download.html

i can only guess that for some reason Acronis does not like to write to usb drives (a configuration ?)
Natty GregIn Theory (IT)Commented:
try clone zilla
rindiCommented:
"When I try to clone the drives, the new drive, connected via USB, shows up in the Source"

If you are trying to copy your internal to the external disk, the external one would never be the "source". The internal Disk (the original you are copying from) would rather be the source, the new one would be the destination. As mentioned above use paragon products, or CloneZilla, they are better than acronis.
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nobusCommented:
it can be the external is choosen by Acronis as source drive -  and of course would not be listed then as destination
so check first what drive you select as source!!!
jwhite273Author Commented:
@rindi.  The statement regarding the source was just to inform that the device was seen as a possible source, but grayed out when it was the destination.  Sorry if I was unclear.  Thanks you for your comment.  jwhite
jwhite273Author Commented:
@nobus.  Thank you for the lead to Paragon, however their drive copy program is demo only and won't do any physical.  If I get desperate and need to buy another program, this will do the job.  Thanks.  jwhite
nobusCommented:
drive copy yes - by why not use the one i linked to ?
it does what you want
jwhite273Author Commented:
I'll give it a try.  I always thought that a drive copy as opposed to a clone could leave boot files etc. on the host and not transfer to the destination.  I'll let you know how I make out.  Thanks for the follow up.
jwhite273Author Commented:
@nobus.  Have it on a CD and have booted.  It responds when trying to copy that the is only 1 drive (primary) and it's also showing the primary to be an invalid partition.  It's set as a legacy drive using MBR.  New drive partitioned 3x ,700, 700, & 500.  Different way of saying the same thing Acronis did.  What do you (anyone else) think?  jwhite
jwhite273Author Commented:
@nobus.  It looks like it can only copy a partition of the same size.  My 700 GB partition was too large.  I'll resize after it completes.  I'll let you know if it's successful.  jwhite
nobusCommented:
post a screenshot of disk management, showing the drives
you can also copy the different partitions sequential
i never had a partition size problem with it
what is the reason you are cloning the drive?  some problem maybe?
jwhite273Author Commented:
The drive copy failed.  It did copy the data over, but the new drive isn't bootable.  I think I'm going to bit the bullet and just rebuild with the new drive.
rindiCommented:
When cloning you shouldn't need to first make the destination partitions. Just leave the disk empty and then start cloning the old disk to the new one. With Paragon you should be able to tell it what the destination's partition sizes should be if you don't want to use the original sizes.

If you use CloneZilla, you can resize partitions later.
jwhite273Author Commented:
I'll give the Clonezilla a shot.  It's a freaking mystery.
nobusCommented:
you did not yet answer my question :  what is the reason you are cloning the drive?  some problem maybe?
jwhite273Author Commented:
@nobus (and the rest) .  I've been away on a project so my stuff went waiting.  So, first, I'm replacing the existing 500 GB with 2 TB for space.  Nothing wrong with the old drive, just need more space.  @rindi, I haven't tried CloneZilla, but you're the second person to recommend it.  Will respond shortly.
jwhite273Author Commented:
OK, clonezilla fails also.  Error: can't have overlapping partitions.  Unknown partition table format for file /tmp/ocs_onthefly_local.oszbxn/scr-pt.parted!  New drive is NTFS 1.8TB partition.   More confused that before.
jwhite273Author Commented:
On another note, As a USB device, Win 7 sees it and I can move data to it, so I'm guessing the drive hardware is basically intact.
rindiCommented:
Have you deleted all the partitions on the destination disk before using CloneZilla?
jwhite273Author Commented:
No, it was the one large.  I'll delete and try again.
jwhite273Author Commented:
Same error with no partition on 2 TB drive.  Going to try something else with CloneZilla and see how I make out.
jwhite273Author Commented:
That didn't work either.  Now I'm thinking there's something really odd at work here.
rindiCommented:
Is the destination disk already built into the PC, or attached externally? If possible, connect it internally. Also first create a new partition table on it using GParted:

http://gparted.org

If after that it still doesn't work, there is probably something wrong with how your original disk was setup.

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nobusCommented:
are you sure the correct disk is selected?
post a screenshot of disk manager plse
jwhite273Author Commented:
Clonezilla is very specific which drive to select as source and destination.  If you want a screen shot in Windows Disk Manager, that I can do, but you've already said to remove partition on 2 TB drive so Windows only shows 2 TB drive as allocated.
nobusCommented:
all programs are very specific, but the user is not always up to par, and may commit errors
rindiCommented:
It's not the destination disk we would like screenshots of, but rather the source.
jwhite273Author Commented:
OK, the drive is attached via external USB cable and is the destination drive.  The source drive is installed (as it was when I purchased the laptop) and is my source.  As for me committing errors, maybe, but the same result from 4 clone programs (one absolutely idiot proof) is odd.  As for screen shots, how do I take screenshots in Clonezilla (or any of the others) and make them post-able?  Everything is running in it's own world and I certainly am not familiar with creating screenshots from those environments.  Windows, I'd make you a PowerPoint, but unix/linux, not me.  Thanks.
rindiCommented:
The screenshot within Windows diskmanagement of your original disk is what is of interest.
nobusCommented:
you can take a normal picture -and post that also
jwhite273Author Commented:
Here's the Disk mgmt....I hope this helps.capture of Drive Management
nobusCommented:
you have to initialise your disk 1 first
right click it - select properties, then initialise and it will format it, and assign a drive letter
then all will be well
rindiCommented:
With CloneZilla, instead of cloning, try to image the partitions of your original disk to a third location (not the disk you want to replace the original with). Then replace the original disk with the new one, and then restore the images. You will first have to create partitions of the same size as the original's on the fresh desk for this method to work. You can use GParted for that.

After that, if you still can't boot from the new disk, try running TestDisk on it. With it you can repair partition tables. If it works after that, use GParted again to resize and move partitions. A LiveDVD that includes all those tools (CloneZilla, TestDisk, GParted etc is PCRepix32):

https://sourceforge.net/projects/pcrepix/
jwhite273Author Commented:
While neither comment should replace the whole thread, both experts kept me heading in the right direction with all of their advice.  I eventually replaced the old drive and just rebuilt the new one from the ground up.  I still don't know what was going wrong, but I have a much better understanding of the tools used to prevent issues in the future.
nobusCommented:
glad to assist
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