how to get rid of video converter in  IE 11 win 7
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JohnBusiness Consultant (Owner)Commented:
Scan with your own anti virus application and then scan with Malwarebytes (

When the scans are done, look in Programs and Features and see if the programs is there (installed). If so, remove it. Scan with Malwarebytes again.

Now restart and see if the virus is gone.

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pupuliAuthor Commented:
Did what asked  and seems to have corrected the problem.

Thanks, pupuli
pupuliAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for pupuli's comment #a40785270

for the following reason:

because it worked
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JohnBusiness Consultant (Owner)Commented:
If you did what I asked and that solved the problem, then you should accept my answer instead of your own.  Thanks.
pupuliAuthor Commented:
WOW very sensative...I screwed up the hell do I correct it?????

JohnBusiness Consultant (Owner)Commented:
The question is now open, so you can just go back and accept an answer. Should not be an issue.
pupuliAuthor Commented:
that's what I did I screwed up....How can I get back to my question to correct it....also How do I cancel my membership

JohnBusiness Consultant (Owner)Commented:
Pupuli - We are helping you out here and thanks for closing your question. Why do you want to cancel?
pupuliAuthor Commented:
I have been with Expert Exchange for many, many years. When I first started to use it, there was nothing else around.
I in all these years I have been helped many times. Cause I use to live in the country and would have to drive 100 miles plus to get help. So Expert Exchange really helped  a lot, however things have changed. With remote control I would be able to get help with things beyond my knowledge. I knew nothing about computers and with Expert's help I was able to learn how to format win 95 and re-install win 95 also. Today things are starting to get more complicated and remote assistance is what I will have use....At 85 years old I am a short timer and the brain does not work like it use to.
As far as I know Expert is not doing remote help??? I also see that the membership is going to this seems the best to cancel. or do you know if remote help is coming????

Thank for your help pupuli
JohnBusiness Consultant (Owner)Commented:
do you know if remote help is coming?  <-- Experts Exchange is a question / answer forum and it does not provide remote help in the broad sense. There may be experts for hire ( you need to interact with a few to see), but that help would likely be income for the expert (and cost to you) and also not part of the regular forum.

At 85 years old I am a short timer and the brain does not work like it use to.

That is difficult to respond to. I am past the traditional age of retirement, and I have only been here somewhat over 6 years. But I remain active and an active problem solver to keep my old brain as sharp as it can be. I do not know what I will think 10 years from now.

Mona GrayCommented:
Hi, I found the same topic with you in which video converter is considered as an adware or malware. And this topic "How to get rid of Video Converter" shows how to uninstall this app from IE & Firefox on Windows 7. You can check it out if you need help. Alternatively you can run microsoft anti-spyware to delete the video converter.
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